Client Partner
59 Days Old
At AKQA, we believe in the imaginative application of art and science to create beautiful ideas, products and services. With an entrepreneurial and collaborative approach, we design adaptive digital services and applications that capture the imagination, delivering impressive returns for our clients.
A champion for excellence and enduring client relationships, the Client Partner at AKQA is a highly organized and credible leader. The Client Partner will nurture and build senior client relationships founded on shared values and aspirations. Motivated by work that makes a meaningful and sustained impact, the Client Partner has a passion for our client’s business, industry best practice and state-of-the-art techniques.
ROLE REQUIREMENTS 12-15+ years Agency experience
A focus on senior-level relationship building and revenue generation for a large client
The ability to successfully organize, manage and deliver a diverse program of activities concurrently
A hyper-focus on the details, attention to detail is critical
Acute financial acumen with a high-level of competency in spreadsheets
Adept at seeking out ways to find efficiencies in process and finances
Experience with a big brand with a sizable budget ($10M+)
A deep understanding of the client’s customers, competitors, marketplace and business challenges
A consultative, conscientious and rigorous approach to increase our client's competitive advantage
Ensure a collaborative ‘One Team’ approach comprising both client and agency representatives
Lead and inspire the agency team to create remarkable work
Excellent organization and ability to successfully manage a variety of activities
Excellent communication skills and the ability to motivate and inspire
An entrepreneurial, analytical and positive mindset
A personable, professional approach
COMPETENCIES Business/Marketing Is an inspiring leader of brand, business, and customer insight in client teams, peer groups, and internal meetings
Acts as a leader in implementing processes to get insight permeating the broader team
Focuses on managing fees and revenue and on increasing AKQA share of client business
Is able to synthesize customer and business insights into the development of creative strategies and marketing programs
Consistently develops high-impact client presentations and presenting to senior clients
Experience working with off-shore teams and the ability to help foster working relationships across borders
Global account experience and working with large accounts to find efficiencies, opportunities and overall leadership amongst partners
Is recognized by other departments as effectively balancing client and AKQA demands, while still delivering high impact work
Is able to turn several marketing initiatives into AKQA intellectual capital
Is identified as a leader of insight driven recommendations to clients and in-depth knowledge of client business
Successfully leads teams to execute several high-profile, ground-breaking programs (i.e. can shape good work)
LEADERSHIP Consistently manages client and internal expectations
Has the ability to fly at the 10,000ft level while also getting deep into the details
Participates in RFP or pitch activity
Codifies ideas and sees “the story” or “the big picture” above the detail around client programs and business activity
Is a clear partner and advisor to day-to-day clients, is sought for opinions
Demonstrates critical thinking and perspective when solving client issues
Frames key issues facing the client and develops recommended approaches; demonstrating an ability to help senior clients shape and inform their priorities
Is a visible presence with client senior management
Demonstrates a track record of work with senior clients to shape the clients’ priorities
FINANCIAL SKILLS AND PROJECT MANAGEMENT Displays strong financial and project management skills at the engagement level
Develops accurate forecasts, identifies resource gaps against plans
Astute multi-tasker, with incredible attention to detail while running multiple projects and workstreams concurrently
Is recognized by other capabilities as effectively balancing client and AKQA team demands to deliver high-impact work on time and on budget
Demonstrates a strict adherence to delivery management/execution processes
Manages a team to consistently, successfully deliver execution of complex programs
Proactively searches out best practices to strengthen team delivery
Highly competent at working in spreadsheets and navigating financial data
The base salary range for this position at the time of this posting is indicated below. Individual compensation varies based on job-related factors, including location, business needs, level of responsibility, experience, and qualifications. Explore our extensive range of benefits here .
$100,000 — $230,000 USD
We believe great work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach including required in-office days. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
AKQA is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
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- Location:
- San Francisco, CA, United States
- Salary:
- $200,000 - $250,000
- Category:
- IT & Technology