Cloud Professional Services Manager
72 Days Old
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This is an opportunity to lead a Professional Services team, also known as Field Engineering, helping customers understand and implement Canonical's open source solutions across public clouds and data centers. The team works with technologies like Ubuntu, virtualization, private cloud, Kubernetes, MLops platforms, data platforms, and more. As we expand into new industries such as telco, finance, healthcare, and media, we develop new open source solutions to meet their needs.
We believe Engineering Managers should be outstanding engineers, comfortable troubleshooting technical issues and engaging in technical presales. They should contribute technically but focus mainly on shaping team direction, focus, and delivery. We also train engineers interested in soft skills to become managers.
Our mission is to make open source easier, reliable, and secure for deployment and development, aiming to provide 'most software to most companies'. We select engineers globally for brilliance and motivation, and our managers help teams achieve more than they thought possible, fostering pride in their work.
The role of a Cloud Professional Services Manager at Canonical The Field Engineering team designs private and public cloud solutions tailored to customer workloads, deploying and testing technologies like OpenStack, MicroCloud, Ceph, Kubernetes, Kubeflow, Spark, PostgreSQL, etc. Managers oversee team management, technical representation, collaboration, and participate in presales activities.
Key responsibilities include line management, career development, representing the team technically, and collaborating with other teams and clients to meet goals.
Location This role is home-based, managing a team within your time zone.
Daily activities Lead and develop engineers from graduate to senior levels
Work remotely within a single major time zone
Mentor and provide career feedback
Monitor team health indicators
Implement disciplined engineering processes
Represent your team and products to stakeholders
Promote best engineering and organizational practices
Manage project progress and goals
Participate in leadership team collaborations
Candidate requirements Knowledge of cloud technologies like Kubernetes, OpenStack, AWS, GCP, Azure, Ceph
Practical Linux and networking skills
Experience in technical presales
Proactive, communicative, and collaborative personality
Excellent English communication skills
Passion for developing people and leadership experience
Organized with a track record of delivering high-quality results
Strong academic background
Willingness to travel up to 40%
Additional desirable skills Spanish or French language skills
Python programming
Experience with external partners and stakeholder feedback
Benefits Competitive worldwide compensation, annual reviews, bonuses, and benefits including learning budgets, travel opportunities, and more.
About Canonical Canonical is a leader in open source, publishing Ubuntu and supporting AI, IoT, and cloud platforms. We are a remote-first company since 2004, committed to excellence and diversity.
Equal Opportunity Statement We foster a workplace free from discrimination, valuing diverse experiences and backgrounds.
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- Location:
- Washington, DC, United States
- Category:
- IT & Technology