Community Growth Marketing Manager
50 Days Old
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About Hightouch
Hightouch’s mission is to empower everyone to take action on their data. Hundreds of companies, including Autotrader, Calendly, Cars.com, Monday.com, and PetSmart, trust Hightouch to power their growth.
We pioneered the Composable Customer Data Platform (CDP), which lets companies use their own data warehouse to collect, prepare, and activate customer data for marketing personalization and business operations. Our new AI Decisioning platform enhances this by enabling marketers to set goals and guardrails for AI agents to personalize customer interactions. Traditionally, only technical teams could access customer data; with Hightouch, all business users can leverage data and AI to deliver personalized experiences, optimize marketing, and accelerate organizational performance.
Our team values impact, a first-principles approach, agility, and kindness. We seek communicative, growth-minded, motivated, and persistent individuals.
Based in San Francisco with a global team, we are backed by investors like Sapphire Ventures, Amplify Partners, ICONIQ Growth, Bain Capital Ventures, Y-Combinator, and Afore Capital. Our Series C valuation is $1.2B.
The Role
As our Growth Marketing Manager (Earned Media), you will lead initiatives to grow our business through new programs, channels, funnels, and communities. You will manage customer and prospect messaging, audience building, and social engagement. Collaboration with demand generation, product marketing, design, analytics teams, and the executive team is essential. You will have autonomy to define and execute strategies for audience and business growth.
What you’ll do:
Build integrated programs to grow a loyal and engaged owned email audience
Create a holistic social strategy to enhance brand following and internal influencer engagement
Launch and develop new organic growth channels
Implement measurement strategies to evaluate and scale programs quickly
Identify additional opportunities for awareness and demand via content marketing, customer marketing, and activation of existing users
Collaborate with demand generation teams to accelerate programs
Partner with product marketing to amplify product launches and thought leadership
Support founders in elevating their brands across owned channels
What we’re looking for:
4+ years of experience in growing marketing channels or audiences
Proven success in expanding owned audiences or followings across channels (Email, YouTube, Socials, Communities, etc.)
Data-driven, process-oriented approach to channel management and results measurement
Ability to create engaging, accurate content and programs
Strong copywriting and design skills for marketing and product materials
Ownership mindset with accountability for outcomes
Excellent communication skills at tactical and executive levels
High urgency for achieving company outcomes
We value talent, curiosity, and motivation over experience years. The salary range is $130,000-$170,000 USD annually, location-independent under our remote-first policy.
Seniority level Mid-Senior level
Employment type Full-time
Job function Marketing and Sales
Industries Software Development
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- Location:
- San Francisco, CA, United States