Director, Program Performance & Membership
New Yesterday
Director, Program Performance & Membership
Overview Leading trade association whose members range from small, family-owned businesses to global corporations, seeks a strategic, deadline-oriented individual with strong functional expertise who thrives in a fast-paced environment. The ideal candidate will bring enterprise thinking, high EQ, and the ability to demonstrate clear ROI for members and the board. The industry is a key economic contributor, supporting jobs, innovation, and farming communities around the world. This position is a central partner to the President & CEO, ensuring programs run smoothly and members receive exceptional value. This Director will coordinate issues management across departments, track organizational priorities, and build analytics to monitor workflows, efficiencies, and where time is being spent. With an enterprise view of the organization’s work, the Director will also drive member engagement and retention by demonstrating ROI and supporting board priorities.
What You’ll Do Ensure strong communication flow between the CEO and staff
Coordinate and track day-to-day operations of programs and projects
Develop and implement program strategies and objectives aligned with organizational goals
Monitor and help maintain program and project budgets
Build analytics to track workflows, efficiencies, and staff time allocation, using insights to improve impact
Support members through clear, timely communication that demonstrates value
Build and sustain a strong, engaged membership base and support ROI for membership retention
Partner with existing members to ensure they are fully utilizing their benefits (e.g., committee representation, program awareness)
Respond to new member inquiries and highlight value
Travel to association events and member locations, as needed
What You’ll Need to Succeed (Requirements) Bachelor’s degree and 5 years of professional experience, preferably in consulting or a member-driven organization
Ability to quickly learn and navigate legislative and technical issues related to programs
Based in the Washington, DC metro area, with ability to work approximately 50% in-office
Enterprise thinker with functional expertise and strong organizational skills
High EQ, with the ability to be respectfully assertive, collaborative, and a true team player
Skilled in issues management, with proven success meeting deadlines in a fast-paced environment
Ability to build analytics that track workflows, demonstrate efficiencies, and showcase organizational value to members and the board
Flexible, adaptable, and comfortable working in a dynamic environment with competing priorities
Willingness to work outside standard business hours
Ability to travel domestically and internationally
We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Seniority level Associate
Employment type Full-time
Job function Administrative
Industries: Non-profit Organizations
Base pay range: $120,000.00/yr - $125,000.00/yr
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- Location:
- Washington, DC, United States
- Salary:
- $200,000 - $250,000
- Job Type:
- FullTime
- Category:
- Sales