Overview Employer Industry: Enterprise SaaS Solutions What to Expect (Job Responsibilities) Cultivate and expand executive relationships with C-suite and senior business leaders Lead strategic account planning and create long-term value roadmaps aligned with customer priorities Serve as the global coordinator across internal teams to ensure customer success and alignment Track and optimize customer health, ensuring high product usage, satisfaction, and retention Contribute to internal best practices and mentor team members supporting the account What is Required (Qualifications) 10+ years of experience in Customer Success, Strategic Consulting, or Account Leadership in an enterprise SaaS environment Experience managing global customers with $10M+ ARR and multiple stakeholders Strong executive presence, business acumen, and storytelling ability Proven ability to influence cross-functional teams and build internal alignment Familiarity with Microsoft solutions or similar enterprise platforms How to Stand Out (Preferred Qualifications) Willingness to travel (domestic and international) up to 25% Experience in a fast-paced, high-growth environment #EnterpriseSaaS #CustomerSuccess #CareerOpportunity #RemoteWork #ProfessionalGrowth We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

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