Join to apply for the Head of Finance Operations & Deal Desk role at OpenAI

Overview About The Team: OpenAI Finance ensures the organization is positioned for long-term success as we pursue our mission. The Revenue team oversees billing operations, deal desk, revenue systems, and revenue accounting, and works cross-functionally with Product, Engineering, and Go-To-Market teams to support new monetization strategies, improve operational efficiency, and maintain financial integrity.

About The Role: As the Head of Finance Operations & Deal Desk, you will own the end-to-end quote-to-cash (QTC) process — from pre-sale strategy (Deal Desk) to post-sale execution (Billing Operations, Credits and Collections). You will design scalable processes, oversee pricing and discounting strategies, drive automation across QTC systems, and partner with cross-functional teams to ensure operational excellence. We’re looking for a strategic operator with deep expertise in deal structuring, billing operations, and enterprise-scale revenue systems, who thrives in a fast-paced and rapidly evolving environment. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

In This Role, You Will

Lead and scale the Deal Desk team, driving global pricing strategies, non-standard deal support, and discounting guidance.

Manage Billing Operations, including order ingestion, invoicing, collections, and resolution of billing escalations.

Partner with Revenue Systems and GTM teams to ensure launch readiness for new pricing, packaging, and monetization strategies.

Own and optimize end-to-end quote-to-cash workflows, championing automation across CPQ, ERP, and billing platforms.

Define scalable processes and internal controls to support hyper-growth and global expansion.

You Might Thrive In This Role If You Have

Deep quote-to-cash expertise, including how sales, pricing, contracts, billing, and finance interconnect.

A Deal Desk or Pricing Operations background, with experience supporting large, global sales teams and complex pricing models.

Hands-on experience with CPQ and billing systems, leading large-scale implementations or overhauls in hyper-growth environments.

Strong communication and partnerships skills to influence cross-functional partners like GTM, Legal, Engineering, and Finance.

A process and systems oriented mindset, with the ability to anticipate control gaps and design scalable solutions.

About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is a powerful tool that must be created with safety and human needs at its core, and to achieve our mission we must encompass and value diverse perspectives, voices, and experiences.

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other legally protected characteristics. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including Fair Chance ordinances.

Legal and Accessibility To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. OpenAI is committed to providing reasonable accommodations to applicants with disabilities; requests can be made via the applicable link. OpenAI Global Applicant Privacy Policy.

Job Details

Seniority level: Executive

Employment type: Full-time

Job function: Finance and Sales

Industries: Research Services

Location: San Francisco, CA (hybrid: 3 days in office per week). Relocation assistance available.

San Francisco, CA $200,000.00-$275,000.00

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