Head of Product Communications

New Today

About AnthropicAnthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.About the roleAnthropic is seeking an exceptional Head of Product Communications to define and drive our product communications strategy across three critical audiences: enterprise customers, developers and startups, and consumer power users. In this role, you will build and lead a Product Communications team, partnering closely with the Head of External Communications, as well as the marketing and product leadership to develop differentiated messaging, campaigns, and programs that establish Anthropic as the AI partner of choice.You will lead product launches, feature announcements, and ongoing product narratives while translating complex AI capabilities into compelling stories that resonate across internet culture, from AI enthusiasts to sophisticated technical audiences and major enterprise clients. As AI becomes increasingly integrated into how people work and create, you\'ll help leverage product communications as a vehicle for demonstrating Claude\'s value across diverse use cases and user communities. The ideal candidate combines deep product comms expertise with technical fluency and an intuitive understanding of how different audiences discover, evaluate, and adopt AI tools.We\'re looking for a high-energy, strategic leader who can develop a holistic approach that recognizes the distinct needs of enterprise buyers, developer communities, and power users, demonstrating deep understanding of both traditional enterprise and consumer channels and emerging platforms where technical audiences engage with AI innovation.Responsibilities:Build and lead a Product Communications team responsible for enterprise, developer/startup, and consumer power user audiencesPartner with product leadership to define a relevant, differentiated product communications strategy rooted in deep understanding of user needs and competitive positioningTranslate strategy into break-through product launches, feature campaigns, and narratives that drive adoption and establish Claude as essential infrastructure for AI workLead cross-functional product launch communications, coordinating messaging across PR, marketing, sales, and developer relationsDevelop enterprise communications that help C-suite leaders and technical buyers understand Claude\'s capabilities, safety considerations, and business valueDrive developer and startup community engagement through technical communications, documentation narratives, and developer-focused storytellingChampion power user narratives that showcase how sophisticated individual users unlock Claude\'s full potentialCreate messaging frameworks and content strategies that work across technical and non-technical stakeholdersCoach product leaders and subject matter experts on external communicationsYou may be a good fit if you:Have 15+ years leading product, enterprise or consumer communications at technology companies or other leading brands, with 5+ years managing teamsHave experience building product communications functions and strategies from the ground upCan fluently translate complex technical concepts for enterprise buyers, developers, and consumer audiencesPossess truly stellar written and verbal communication skills across business and technical contextsAre high agency and low egoHave deep understanding of both traditional product marketing channels and how technical communities discover and evaluate toolsDisplay strong operational capabilities and can move from strategy to execution seamlesslyAre self-driven with a bias to actionShow excellent judgment in navigating product messaging in the rapidly evolving AI landscapeMaintain epistemic humility while making informed decisions about product positioningBring an open and curious mindset to deeply understand AI capabilities, limitations, and use casesThe expected salary range for this position is:$400,000 - $400,000 USDLogisticsEducation requirements: We require at least a Bachelor\'s degree in a related field or equivalent experience.Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.Visa sponsorship: We do sponsor visas. If we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. We strive to include a range of diverse perspectives on our team.How we\'re differentWe believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on large-scale research efforts and value impact—advancing long-term goals of steerable, trustworthy AI. We view AI research as an empirical science and highly value communication skills.Come work with us!Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a collaborative office space. #J-18808-Ljbffr
Location:
San Francisco, CA, United States
Job Type:
FullTime