Mid-Level Solutions Architect – Customer-Facing
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TestBox is a company on a mission to transform software transactions through an innovative platform. They are seeking a Customer-Facing Solutions Architect to lead the design and delivery of demo experiences that drive sales success, collaborating closely with Sales, Product, and Technical teams.
Responsibilities:
• Lead discovery calls to understand customer goals, workflows, and use cases
• Design custom TestBox environments aligned to buyer success criteria
• Collaborate with SEs to scope trial plans and delivery timelines
• Build and configure product environments with real-world data and workflows
• Lead delivery during implementations — ensuring environments stay relevant and effective
• Iterate quickly in response to stakeholder feedback
• Work with Product and Engineering to enhance platform capabilities
• Share common patterns and product gaps to influence roadmap
• Contribute to internal documentation and reusable templates
• Measure impact through internal NPS, environment usage, and reuse rate
• Continuously optimize environment quality and delivery speed
Qualifications:
Required:
• 3–6 years in Solutions Architecture, Pre-Sales, or Implementation Consulting
• Strong understanding of B2B SaaS tools and workflows
• Experience building or configuring demo or sandbox environments
• Excellent customer communication and technical problem-solving skills
• Familiarity with GTM platforms like CRMs, customer support tools, analytics, etc.
Preferred:
• Experience with synthetic data or AI-enhanced environments
Company:
TestBox create AI-powered demo and POC environments with custom data that mirrors your prospect's business, closing deals faster. Founded in 2020, the company is headquartered in Boulder, Colorado, USA, with a team of 11-50 employees. The company is currently Early Stage.
Seniority level Seniority level Mid-Senior level
Employment type Employment type Full-time
Job function Industries Software Development
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Inferred from the description for this job Medical insurance
Vision insurance
401(k)
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- Location:
- San Francisco, CA, United States
- Salary:
- $250,000 +
- Job Type:
- FullTime
- Category:
- IT & Technology