Overview Safety Manager, Overnight HealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment. Benefits and perks : HR360 offers a robust benefits package, including PTO, 15 paid holidays, commuter benefits, retirement plans, and more! Employees qualify for public loan forgiveness programs Training and professional development opportunities Work with mission driven, compassionate colleagues and make a difference every day in the work that you do. The Safety Manager, Overnight is a remote-based role responsible for the real-time oversight and operational support of HealthRIGHT 360's RestAssured360 system across all residential and withdrawal management programs - statewide. This position ensures that overnight safety checks are completed with fidelity, system compliance is maintained, and immediate responses to missed scans or safety concerns are provided. The Safety Manager, Overnight works closely with program leadership to ensure accountability, deliver system training, and implement corrective actions when necessary. Note: This description is intended to outline responsibilities and qualifications for this role and may be subject to change.

Responsibilities Real-Time Monitoring & Response Actively monitor RestAssured360 dashboards and Power BI reporting tools overnight. Respond in real-time to missed scans and safety check issues using the RestAssured360 and Terracom systems. Address safety concerns as they arise, coordinating with site personnel and leadership to ensure swift resolution.

Oversight & Escalation Escalate unresolved technical or safety issues to appropriate leadership, including Program Directors, Operations Supervisors, or Regional Project Managers. Participate in daily leadership handoffs / huddles by contributing to overnight incident summaries and flagging follow-up items.

Training & Support Set up scanning schedules, user accounts, and maintain system accuracy, including assigning and updating NFC tags as needed. Provide guidance and technical assistance to program supervisors on troubleshooting missed scans and using the RestAssured360 system. Coordinate with IT and project managers to onboard new users and support new site rollouts.

Compliance & Quality Assurance Ensure programs complete and maintain Missed Scan Logs and Weekly Report Forms when scan accuracy falls below thresholds. Analyze trends in scanning performance using Power BI tools and follow up with programs to develop and document improvement plans. Monitor and enforce compliance with scan accuracy expectations and initiate performance management support as required.

Travel Occasionally travel to residential program sites for system audits, staff support, or training initiatives.

Qualifications Education, Experience, and Credentials Bachelor's degree in Healthcare Administration, Nursing, or a related field. Minimum 3 years' experience in residential program operations, safety compliance, or overnight supervision. Experience with Power BI dashboards and incident / safety reporting workflows. Excellent problem-solving skills and the ability to assess situations and act decisively under pressure. Strong written and verbal communication skills, particularly in high-stakes safety contexts. Ability to work autonomously during overnight hours with minimal supervision. Valid driver's license and willingness to travel.

Knowledge, Skills and Abilities Understanding of residential program operations, safety procedures, and regulatory requirements. Proficiency with RestAssured360, Terracom, Power BI, and incident reporting workflows; ability to analyze data and identify trends. Ability to assess situations quickly, respond to safety concerns, and implement corrective actions effectively. Strong verbal and written communication skills; capable of providing guidance, coaching, and system training to staff. Ability to work independently during overnight hours, manage multiple programs statewide, and coordinate with leadership as needed. This position requires a background check and livescan clearance.

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