Overview Job Title: Principal DevOps Engineer

Location: San Mateo, CA – Hybrid

Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business.

Our people make all the difference in our success. Today, we are a global team of nearly 7,000, and our main objective is to create opportunities for our team members to explore, learn, and grow — all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.

Key Responsibilities

Lead DevOps Strategy : Define and drive the DevOps roadmap, aligning with business and engineering goals.

Infrastructure as Code (IaC) : Design and implement scalable, secure, and resilient infrastructure using tools like Terraform.

Building Tools : Design, implement, and maintain build automation using Apache Maven, and SBT.

CI/CD Pipelines : Architect and maintain robust CI/CD pipelines using tools such as Jenkins, GitHub Actions, or GitLab CI.

Cloud Operations : Manage and optimize cloud environments (AWS, Azure, GCP), ensuring high availability and cost efficiency.

Monitoring & Observability : Implement and maintain monitoring, logging, and alerting systems (e.g., Prometheus, Grafana, ELK, Datadog).

Security & Compliance : Enforce security best practices and ensure compliance with industry standards (e.g., SOC 2).

Mentorship : Provide technical leadership and mentorship to DevOps engineers and other team members.

Incident Management : Lead incident response efforts and post-mortem analysis to improve system reliability.

Qualifications

Bachelor's or Master's degree in Computer Science, Engineering, or related field.

10+ years in DevOps, Site Reliability Engineering, or related roles, with at least 3 years in a senior or principal capacity.

Technical Skills

Proficiency in scripting languages (Python, Bash, Go, etc.)

Deep understanding of containerization and orchestration (Docker, Kubernetes)

Expertise in cloud platforms (AWS, Azure, GCP)

Experience with configuration management tools (Ansible, Chef, Puppet)

Soft Skills

Strong leadership and communication skills

Ability to work cross-functional and influence without authority

Strategic thinking with a hands-on approach

Preferred Qualifications

Certifications in AWS, Azure, or Kubernetes

Experience with service mesh technologies (Istio, Linkerd)

Background in software development or SRE

Compensation & Benefits PTC carefully considers a wide range of compensation factors, which may include the background and experience of all applicants, which can cause your compensation to vary. PTC anticipates the salary range for this position to be between $140,000-$165,000. The actual pay may be lower or higher depending on your skills, qualifications, experience, and location. Additionally, this role might be eligible for discretionary bonuses. Also, every PTC employee also has the opportunity to become a PTC shareholder, both through its stock grant programs or its employee share purchase program which allows employees to purchase PTC stock at a discount. We offer all kinds of ways to experience well-being, confidence, and satisfaction. Depending on your location, you will have the opportunity to participate in PTC's benefit plans, including medical, dental and vision insurance, Paid Time Off and Sick Leave Policies, Tuition Reimbursement, 401K, flexible spending accounts, life insurance and disability coverage. Note: PTC benefits programs are subject to eligibility requirements.

Equal Opportunity and Privacy PTC is an Equal Opportunity Employer. We value and respect all identities, cultures, and perspectives, and are committed to creating an inclusive environment where everyone belongs. We hire without regard to race, national origin, religion, age, color, ethnicity, ancestry, marital status, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic information, disability, veteran status, or any other characteristic protected by local, state, or federal laws. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Life at PTC is about more than working with today\'s most cutting-edge technologies to transform the physical world. It\'s about showing up as you are and working alongside some of today\'s most talented industry leaders to transform the world around you.

If you share our passion for problem-solving through innovation, you\'ll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us?

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