Pythian - Team Lead, Site Reliability Engineering Location: San Francisco, California Department: Site Reliability Engineering Type: Full Time Remote: Yes, Work from Home

Overview Pythian is building a next-generation Site Reliability Engineering team, and were looking for a talented, and experienced Team Lead who thrives in fast-paced, problem-solving environments.

What you will be doing

Team Leadership & Operational Management: Lead and mentor a team of Site Reliability Engineers to ensure technical excellence, timely resolution of incidents, and professional growth of team members.

Oversee queue management, ticket prioritization, and workload distribution to meet SLA and utilization targets.

Act as the primary point of contact for critical escalations and severity-1 incidents, providing guidance and technical direction.

Conduct performance reviews, and knowledge-sharing sessions to strengthen the teams capabilities.

Collaborate with management on performance metrics, process adherence, and resource planning.

Set specific goals and objectives for team members as part of Pythians goal planning program.

Provide guidance to team members in regards to training opportunities as part of Pythians self-directed training program.

Meet regularly with team members for one-on-one sessions to disseminate information and gain feedback on opportunities for improvement.

Technical Responsibilities: Operate and optimize Kubernetes clusters, Istio service mesh, and Linux-based systems.

Automate workflows using Go, Python, and Shell scripting.

Build monitoring and observability solutions with Prometheus, Grafana, and Loki.

Troubleshoot complex networking, storage, and system performance issues.

Partner with AI/ML teams to ensure infrastructure readiness for model training and data pipelines.

What you bring

A minimum of 3 years previous experience leading a team.

Experience with Google Cloud, plus IaC tools (Terraform).

Strong knowledge of microservices, containers (Kubernetes, Docker), and networking.

Hands-on experience with PKI, service mesh, and Linux systems administration.

SRE mindset with a focus on automation, scalability, and reliability.

What you get in return

Love your career: Competitive total rewards package. Blog during work hours. Hone your skills or learn new ones with our substantial training allowance; participate in professional development days, attend training, become certified, whatever you like!

Love your work/life balance: Flexibly work remotely from your home, there’s no daily travel requirement to an office! All you need is a stable internet connection.

Love your coworkers: Collaborate with some of the best and brightest in the industry!

Love your workspace: We give you all the equipment you need to work from home including a laptop with your choice of OS, and an annual budget to personalize your work environment!

Love yourself: Pythian cares about the health and well-being of our team. You will have an annual wellness budget to make yourself a priority (use it on gym memberships, massages, fitness and more). Additionally, you will receive a generous amount of paid vacation and sick days, as well as a day off to volunteer for your favorite charity.

Hiring Disclaimer The successful applicant will need to fulfill the requirements necessary to obtain a background check.

Accommodations are available upon request for candidates taking part in any aspect of the selection process.

Job Function: IT Software : Software Products & Services Industry: Technology (IT, Telecom, Dot Com etc) (Other Technology Services)

#J-18808-Ljbffr