Overview Quality Analyst, World of Warcraft | Boston, MA — Blizzard Entertainment Join to apply for the Quality Analyst, World of Warcraft | Boston, MA role at Blizzard Entertainment. This role is anticipated to be a hybrid work position, with some work on-site in Boston, MA and some work-from-home. Job Summary The Quality Analyst is a software development professional experienced in implementing the fundamental test process to enhance development processes and product quality. This role involves executing test approaches that align with Blizzard\'s quality standards, identifying and communicating defects and risks, and offering potential solutions. The Quality Analyst supports associate-level Quality Analysts, collaborating closely with key stakeholders on the product team. They analyze the development process to drive improvements, focusing on tool-assisted test design, execution, analysis, and test library management. The Quality Analyst recognizes the value of test automation and actively participates in product development meetings and planning activities. They work closely with stakeholders to achieve product quality objectives and assist in training associate-level and new staff members. What You Bring To The Table Deliver test design, test execution, test library maintenance, and test closure results through both manual and automated grey-box test approaches. Document and maintain detailed records of test cases, test results, and issues discovered during testing. Develop test plans with a strategic selection of test methodologies, including data validation, regression testing, integration testing, and performance/load testing. Work closely with cross-functional teams, including developers, to comprehend and formulate requirements for effective testing. Regularly partner with internal and external vendor partners in global test teams to support applicable test activities. Adhere to department SLAs within project management tools (e.g., JIRA) and test-related tools (e.g., TestRail). Ensure deployment stability across all test environments. Research, recommend, and adopt tools to support continuous improvement and to increase test coverage through automation. Use appropriate measures and KPIs to validate and report on software quality. Identify and test edge cases beyond expected functionality and develop exploratory testing methods that challenge product design. Help others develop knowledge and skills through training and constructive feedback. Advocate the user experience through qualitative reporting. Performs other duties as assigned. Experience MINIMUM REQUIREMENTS Minimum 2 years of experience in a similar role. Experience working with a global test team structure preferred. Practical experience with game engines, bug and task tracking systems, content and asset editors, and shared technologies. Knowledge & Skills High School diploma or equivalent required. Bachelor’s Degree in a related field preferred. Thorough understanding of Software Development Life Cycle (SDLC), specifically QA processes in agile and waterfall development environments. Proven ability to analyze, interpret, and act on data sets and complex workflows. Ability to troubleshoot using root cause analysis and provide creative approaches to detect and report on software defects promptly. Extra Points White box testing experience. ISTQB Certified Tester Foundation Level (CTFL) or equivalent. Coding knowledge: XML / HTML, JavaScript, Python, Java, C / C++ / C#, SQL. High level of gaming knowledge and/or skill. Passion for Blizzard\’s line of products and services. Your Platform Blizzard Entertainment, Inc. is a premier developer and publisher of entertainment experiences known for Warcraft®, Overwatch®, Diablo®, and StarCraft®. Blizzard engages tens of millions of players globally across PC, console, and mobile platforms. We value diverse teams and an inclusive environment and offer a suite of benefits to support physical, emotional, and financial well-being for “Every World.” Our World Activision Blizzard, Inc. is one of the world\'s largest interactive entertainment companies, home to franchises including Call of Duty®, World of Warcraft®, Overwatch®, Diablo®, Candy Crush®, and Bubble Witch®. We strive to foster a culture where everyone can thrive and encourage applicants from diverse backgrounds to apply. We provide reasonable accommodations to individuals with disabilities during the application process. We are an equal opportunity employer and value diversity at our company. We do not discriminate on race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status, among other characteristics. Rewards and Benefits We provide a suite of benefits that promote physical, emotional and financial well-being for “Every World,” subject to eligibility. Benefits include: Medical, dental, vision, and related insurance options; 401(k) with company match; tuition reimbursement; charitable donation matching; Paid holidays and vacation, paid sick time, floating holidays, and parental leave; Mental health and wellbeing programs, fitness programs, free and discounted games, and additional voluntary benefits; Relocation assistance if required. In the U.S., the standard base pay range for this role is $16.62 - $30.77 per hour. Offer details depend on experience, location, and performance. Incentive compensation may be available but is not guaranteed. Next Steps Referrals increase your chances of interviewing at Blizzard Entertainment. Sign in to set job alerts for “Quality Analyst” roles. Note: This description reflects a portion of the role as posted and may be updated. We welcome applicants from all backgrounds.

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