Remote / Hybrid Bilingual Collections Account Representative
New Today
Posting Details
Posted: September 4, 2025
Full-Time
Remote
Rate: $16 USD per hour
Locations
Showing 1 location Jacksonville - Remote
Jacksonville, FL, USA
Jacksonville - Remote
Jacksonville, FL, USA
Houston - Remote
Houston, TX, USA
Houston - Remote
Houston, TX, USA
Katy, TX, USA
Katy, TX, USA
+2 more locations less locations
Job Details
Description
This position is remote in the Jacksonville, FL area and Hybrid in Houston, TX area, candidates MUST reside in these areas and be able to work from home (hybrid in Houston).
Candidates for this position must be fluent in English and Spanish
Training starts October 6th, 2025!!!
Work from Home | Full-Time | Competitive Pay + Monthly Bonuses
Join ARS National Services Inc. — where your hustle meets opportunity.
Why You Should Join Us
You’re a confident communicator. A creative problem solver. A natural negotiator. At ARS , we give you the platform — and the tools — to shine.
We're on the lookout for driven, customer-focused professionals to help consumers navigate financial difficulties and find real solutions. Whether you're starting fresh or ready to bring your experience to a company who actually invests in your success, this is your moment.
What’s in It for You?
Hourly rate bump after training graduation
Performance-based monthly bonus opportunities
100% Remote in Jacksonville – We supply the gear, you bring the energy
50% Hybrid and 50% Remote in Houston
Career development + promotion potential
Full benefits (Medical, Dental, Vision, 401k)
PTO starts right away + 8 paid holidays & 1 floating holiday
A team that supports, trains, and wants to see you succeed
What You’ll Do
Handle inbound/outbound calls with empathy and confidence
Analyze financial situations and offer tailored solutions
Negotiate payment plans, settlements, and full repayments
Stay sharp with quality and FDCPA compliance
Keep accurate records and collaborate with team leads
Engage with your team on camera during shifts
What You Bring to the Table
High school diploma or GED
Strong communication skills — assertive, clear, and professional
Critical thinking + active listening = your superpowers
Comfort with basic math (yes, you’ll be working with percentages!)
Collections, sales, or call center experience? That’s a plus!
Basic computer skills & reliable high-speed internet
Must pass background and drug screening
Your Schedule
Mon–Fri: 8AM–5PM or 9AM–6PM
One evening per week: 10AM–7PM or 12PM–9PM
One Saturday per month: 8AM–12PM or 9AM–1PM
Are You Camera-Ready?
This is a remote / hybrid role (location to be determined for Houston, TX candidates) , but you’ll still be an active, visible part of the team. During work hours, expect to be on camera and engaged — just like in the office (but better coffee and comfier clothes).
Let’s Make It Official
If you're ready to start a meaningful, rewarding career in a stable industry, we want to hear from you. Bring your drive. Bring your goals. We’ll bring the support.
Click “Apply Now” to join ARS and be part of a team that values integrity, commitment, and growth.
DISCLAIMER
ARS is an equal employment opportunity employer and makes employment decisions, including but not limited to, hiring, firing, promotion, demotion, training, and/or compensation, on the basis of merit. Employment decisions are based on an individual’s qualifications as they relate to the job under consideration. The Company’s policy prohibits unlawful discrimination based on race, religious creed (which includes religious dress and grooming practices), color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (which includes pregnancy, childbirth, breastfeeding, and related conditions), gender, gender identity, gender expression, age, sexual orientation, military or veteran status, or any other consideration made unlawful by federal, state or local laws, ordinances, or regulations. All such discrimination is unlawful.
ARS National Services. Be MORE.
Qualifications
Skills
Behaviors
: Motivations
: Education
Required
High School or better in General HS Diploma.
Experience
Licenses & Certifications
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
- Location:
- Houston
- Job Type:
- FullTime