Why consider this job opportunity Opportunity for career advancement and growth within the organization Work remotely with a flexible schedule Engage in innovative projects that leverage human insights for impactful outcomes Be part of a collaborative team that values creativity and problem-solving Develop and manage programs that enhance operational excellence across the company What to Expect (Job Responsibilities) Develop and govern a knowledge program utilized throughout the organization Enhance knowledge management tools and processes to promote research work Streamline operational models and processes to improve efficiency and workflows Build and nurture communities of practice through workshops, trainings, and guidance Manage centralized hub for AI vendor, tool, and pilot approvals, including compliance review What is Required (Qualifications) BA/BS degree with 6+ years of experience in Operations, Research, Program Management, Product Management, or Project Management Proven ability to navigate ambiguity and develop detailed solutions Experience in working with researchers in a digital product organization Strong relationship-building skills and experience managing complex projects with cross-functional teams Deep knowledge in experience research and consumer insights How to Stand Out (Preferred Qualifications) Familiarity with KCS methodologies for content creation and management Strong demonstrated experience with Airtable Understanding of cross-functional product-driven organizations or digital agencies #ResearchDevelopment #OperationsManagement #RemoteWork #CareerGrowth #KnowledgeManagement We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

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