Overview YourStudio is a dynamic strategy and experience design agency specialising in creating next-generation experiences and environments for global brands and retailers. With studios in London, Melbourne, New York and LA, we work as one global team to deliver award-winning experiences recognised globally. We create brand strategy and immersive environments, leveraging the senses through communication, digital and experience design. Our mission is to inspire human connection, with sustainable thinking embedded. YourStudio is proud to be named one of the Sunday Times Best Places to Work 2025 and is a certified B Corp, reflecting a commitment to building a values-led studio where people thrive and meaningful work comes to life daily. The Role We’re looking for a Senior Account Manager who is people-focused as they are detail-driven — someone who builds trust effortlessly, thrives on collaboration, and brings fresh energy to every challenge. You’ll help nurture and grow key client relationships, oversee project delivery with clarity and confidence, and play a vital role in shaping how we deliver world-class service across the business. Responsibilities Become a trusted advisor to clients, understanding their needs, challenges, and ambitions — and helping them achieve their goals through strategic, creative solutions. Manage projects from end to end: Lead smooth onboarding of new work into the studio, ensuring timelines, budgets, and communication flow across teams and stakeholders. Drive growth and opportunity: Identify ways to grow accounts and expand scopes of work by monitoring clients’ sectors and emerging industry trends. Be financially savvy: Take responsibility for budgets, billing schedules, and project scoping, ensuring commercial success across your portfolio. Support and motivate the team: Work with designers, strategists, and project managers to deliver high-quality, insight-led creative work and foster collaboration. Champion communication: Act as the main conduit between clients and the studio — ensuring clarity, accuracy, and momentum in every interaction. Lead by example: Help shape the client services offering, support recruitment and onboarding of new team members, and contribute to evolving tools and processes. Be purpose-driven: Uphold B-Corp values by considering people, planet, and purpose in client relationships and project decisions. Qualifications Proven experience in client or account management within a creative, brand, or experience design agency. Exceptional communication and relationship-building skills. Strong commercial awareness and experience managing budgets and scopes. A proactive, problem-solving mindset — calm under pressure and confident in ambiguity. A collaborative spirit with a passion for creativity and delivering excellent work. Curiosity about brands, culture, and the evolving consumer landscape. Benefits and Working Arrangements Competitive salary, available upon request, plus benefits package. 3 days in the office and 2 days WFH hybrid working policy. Generous paid time off: 25 days plus bank holidays, a well-being day, 2 community days and your birthday off, plus additional service allowance. Private medical and dental insurance. Two-week Working Abroad Opportunity. Opportunities to work from global studios while travelling. Dedicated learning platform. Enhanced parental leave policies. Team activities such as lunch clubs, office drinks, and seasonal parties. Equal Opportunity YourStudio is an equal opportunity employer. We welcome and encourage applications from all interested parties and are committed to an inclusive recruitment process. We actively promote diversity and recognise that employees from various backgrounds bring significant and positive contributions to our business and clients. Accommodations are available upon request for all stages of the interview and employment process for those with a disability or medical need.

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