OverviewJoin to apply for the Senior Consultant role at Legion TechnologiesRemote, United StatesResponsibilities and DutiesSr. Consultant Core ActivitiesPromote the evolution of the Legion Implementation Methodology and implement approaches that support Agile standards for cloud delivery solutionsManage multiple concurrent enterprise projects, leading all implementation project phasesEnsure a smooth implementation and adoption of the Legion platform, providing a seamless journey and business results that drive customer successConfigure Legion products according to the solution blueprintProvide configuration reviews and configuration knowledge transfers to the customerAssist customers with software testing along with roll-out activities such as data loads and system initializationDeliver live customer training for areas such as training the trainer for administrators and store managersLead and facilitate discussions and workshops with the customerOversee configuration documents, tools, and methodologies including but not limited to solution blueprint, enterprise configuration worksheet, etc.Define, manage, and deliver on customer expectations throughout the implementation processWork with teams within Legion to ensure implementation timelines and support SLAs are metAdvocate customer needs within Legion to ensure the product continues to improve on behalf of your customerBe familiar with compliance and labor laws and how they impact customersComplete ongoing education to further develop the skills and knowledge necessary for continued success, including industry trends, technology, and the Legion productDefine, manage, and deliver on customer expectations throughout the implementation processCustomer Centric ConsultingProviding leading practices to ensure customers are maximizing the value of their Legion solutionActively set and manage expectationsContinually acquire knowledge about our customers and solutions to grow adoptionComfortable communicating in considerably demanding situations internally and externally to all levels of colleagues and peer groups in ways that support problem-solving and planningConsulting PracticesImplement processes that support the efficient execution of phases within the Legion value-driven implementation methodologyDefine consulting leading practices and create a strategy that may include product certification and consultant training supported by the Training & Enablement ManagerWork with the Operations and Solution Architecture to support a Center of Excellence designed to improve organizational performance, maintain standards for consulting, and establish a document repository, governance, and coaching space for consultantsUnderstand and prevent scope creepUse Legion project management tools to manage configuration tasks assigned within the implementation project planProduct ExpertiseProduct expert in core Legion modulesMaintain core product expertise for end users and configurationGrow product knowledge through regular release trainingCommunicate upcoming release themes and dates to the customerIdentify, report, and prioritize bugs & enhancementsYOU WILL DO WELL IN THIS ROLE WHEN YOU…Become a trusted advisor to customers, hyper-focused on quality and successful adoptionHave a passion for helping customers adopt new AI technologyAccept personal responsibility for the quality and timeliness of workSet personal objectives that meet organizational needsAre technical-focused with analytical and problem-solving skills while able to describe technical configurations to non-technical audiencesBuild positive relationships with peers while working remotely on projects executed across geographies and culturesListen continuously, learning from others and leveraging inputPossess unquestionable integrity, credibility, and character proactively demonstrating high moral and ethical behaviorConstantly improve your work methods to gain state-of-the-art agile skillsCommit to the sustainability/scalability of configurations at LegionWork well as a self-starter in a fluid work environment with limited resourcesAre a career-driven individual looking to grow in a fast-paced startupEnjoy delivering effective and engaging training to customersUse organizational skills and plan for customer meetings to get effective outcomes and ensure the customer is on track with the project planCan understand a customer's requirement and translate that into an actionable configuration of softwareREQUIRED SKILLS AND QUALIFICATIONS5+ years experience implementing software, configuring Workforce Management solutions, and/or in Customer SuccessHighly motivated, enthusiastic team player, driven by delighting customersExceptional situational presence, relationship building, intellect, ethics, and judgment that engenders credibility and trustPolished English language communicator, persuasive presenter, fast on your feet, and innately organized; superb negotiation and diplomacy skillsPREFERRED QUALIFICATIONS AND ATTRIBUTES7+ years experience implementing software, configuring Workforce Management solutions, and/or in Customer SuccessWorkforce management planning experience in a retail environmentExperience mentoring and training software implementation ConsultantsCOMPENSATION & BENEFITSSalary Range: Base Salary Range - $110,000 - $145,000 + Bonus + Stock EquityAt Legion, we offer competitive compensation and benefits packages to all employees. As a fully remote employer, pay for positions is determined using local, national, and industry-specific survey data. Our posted salary range is done so in good faith based on national data and may be refined for a candidate's region/town/cost of living. Salaries will be based on the applicant's location, level of experience, education, and specialized knowledge and skills. Additionally, we consider the external market rate, the amount we have budgeted internally, and internal equity within the company for the same position. Benefits include, but are not limited to:$0 monthly premium and other flexible medical, dental, and vision plans effective on the first day of employment401k planUnlimited Paid Time Off and Paid HolidaysParental LeaveEquityMonthly Wellness ReimbursementMonthly Lunch on LegionAbout LegionJoin Legion's mission to turn hourly jobs into good jobs. We're a remote, mission-driven team seeking exceptional talent to propel this vision. Embrace a culture that's collaborative, fast-paced, and entrepreneurial. With us, you'll grow your skills, work closely with experienced executives, and contribute significantly to our mission. Our award-winning AI-native workforce management platform is intelligent, automated, and employee-centric and provent to deliver 13x ROI. We help labor-intensive organizations maximize labor efficiency and employee engagement simultaneously. Legion has earned recognition for its innovation, including spots on the Inc. 5000 list, Forbes' Next Billion Dollar Startups, and awards for our AI technology. Backed by leading investors such as Norwest Venture Partners, Stripes, First Round Capital, XYZ Ventures, Webb Investment Network, Workday Ventures, and NTT DOCOMO Ventures, we're making real change.If you're ready to make an impact and grow your career, Legion is where you belong. Join us in making hourly work rewarding and fulfilling.Equal Employment OpportunityLegion Technologies is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.Disability AccommodationFor individuals with disabilities who need additional assistance at any point in the application and interview process, please email recruiting@legion.coJob Applicant Privacy Policy: This Policy describes how Legion Technologies collects, uses, and discloses personal information from and about job applicants who are residents of California. #J-18808-Ljbffr