Senior Customer Solutions Engineer, Enterprise
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Senior Customer Solutions Engineer, Enterprise About Checkr
Checkr is building the data platform to power safe and fair decisions. Established in 2014, Checkr’s innovative technology and robust data platform help customers assess risk and ensure safety and compliance to build trusted workplaces and communities. Checkr has over 100,000 customers including DoorDash, Coinbase, Lyft, Instacart, and Airtable.
We’re a team that thrives on solving complex problems with innovative solutions that advance our mission. Checkr is recognized on Forbes Cloud 100 2024 List and is a Y Combinator 2024 Breakthrough Company .
Checkr’s Solutions Engineering team are strategic partners to our Sales and Implementation teams. They are responsible for working with our most complex prospects to design and develop unique solutions that enhance trust and safety in the hiring process. Solutions Engineers at Checkr are experienced problem solvers with a background in Solutions Engineering, Sales, Customer Success, Technical Account Management, and Client Consulting, and understand how technology delivers business value. You will be responsible for providing pre-sales support for our most valuable prospects and partners.
Responsibilities:
As a Senior Solutions Engineer, you will strategically partner with the Enterprise Sales team to:
Meet with business leaders at prospect companies to understand their business goals and articulate Checkr’s value proposition
Meet with stakeholders across the organization, from C-Level executives to frontline employees and tailor your messaging to these audiences
Build lasting relationships and shape value creation for our clients through presentations, case studies, product demonstrations, pilots, solution designs, and proposals
Educate our prospective clients on safe hiring best practices, explaining how other Checkr customers have approached obstacles and challenges, and generally serving as the trust & safety experts during sales cycles
Answer technical and compliance questions from our prospects and partners
Distill and communicate customer needs to the Product team and help drive product roadmap
Identify key trends across multiple verticals and ensure we remain a trusted industry leader
Collaborate with Marketing on Case Studies, Use Cases and Marketing Events
Grow professionally in a supportive, team-oriented environment
What you bring:
4+ years supporting Enterprise Sales in a related industry or SaaS
Proficient in the technical sales process, solution design, and proof of value execution
Competent in discovery conversations, value-based selling, and world class demonstration and storytelling skills
Technical curiosity and knowledge of RESTful APIs
Experience building rapport and working with cross functional teams spanning sales, product management, product marketing, and business development
Ability to juggle and complete multiple priorities and projects (both internal and external) in a fast-paced environment
Excellent written, oral, and interpersonal communication skills
Willingness and ability to travel as needed (30% or higher)
At Checkr, we believe a hybrid work environment strengthens collaboration, drives innovation, and encourages connection. Our hub locations are Denver, CO, San Francisco, CA, and Santiago, Chile. Individuals are expected to work from the office 2 to 3 days a week. In-office perks are provided, such as lunch four times a week, a commuter stipend, and an abundance of snacks and beverages.
One of Checkr’s core values is Transparency. To live by that value, we’ve made the decision to disclose salary ranges in all of our job postings. We use geographic cost of labor as an input to develop ranges for our roles and as such, each location where we hire may have a different range. If this role is remote, we have listed the top to the bottom of the possible range, but we will specify the target range for an exact location when you are selected for a recruiting discussion. For more information on our compensation philosophy, see our website .
The on target earning range for this role is $178,000-$209,000 in San Francisco, CA.
Equal Employment Opportunities at Checkr
Checkr is committed to building the best product and company, which requires hiring talented and qualified individuals with a diverse set of perspectives and lived experiences. Checkr believes in hiring people of all backgrounds, including those whose histories are impacted by the justice system in accordance with local, state, and/or federal laws, including the San Francisco’s Fair Chance Ordinance .
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- Location:
- San Francisco, CA, United States
- Salary:
- $200,000 - $250,000
- Category:
- IT & Technology