Join to apply for the Software Consulting Lead (Fully Remote) role at Avolution

Join Avolution and Shape the Future of Enterprise Architecture. Since 2001, Avolution has grown from a startup to a global leader with ABACUS, our flagship modelling and analysis platform.

Here’s how you’ll make an impact:

Innovation at speed: We move fast and with quality; we make breakthroughs for our customers.

Collaboration and trust: We work as a team; we challenge each other to be better and the best ideas win.

Transparency and feedback: We are clear and open in communications; we invite questions to improve.

Energy and Results: We drive hard for results so that our customers can thrive; we inspire others.

Growth: Avolution is in the growth business—company, people, customer, and market growth.

Requirements We’re looking for an experienced and strategic Software Consulting Lead to drive the successful delivery of our solutions within a fast-paced, high-growth SaaS environment. In this role, you will manage a team of consultants in the Americas region who are responsible for implementing, customizing, and onboarding our cloud-based platform for enterprise clients.

You’ll oversee complex client engagements, ensure project excellence, and serve as a trusted advisor to both customers and internal stakeholders. Your leadership will be key to driving customer satisfaction, optimizing team performance, and scaling our delivery operations for long-term success.

Responsibilities

Team Leadership & Development

Lead, coach, and mentor a high-performing team of Software Consultants.

Provide ongoing performance feedback, career development opportunities, and technical guidance.

Manage team hiring, onboarding, and continuous training to ensure consultant effectiveness and growth.

Client Engagement & Strategy

Lead the end-to-end delivery of enterprise SaaS projects, serving as the primary point of contact for strategic clients and ensuring successful outcomes from discovery through implementation and value realization.

Build strong client relationships, understand business needs, and translate them into scalable, best-practice solutions aligned with product capabilities.

Oversee multiple concurrent projects, managing scope, resources, timelines, and budgets while providing product expertise, training, and support to drive effective adoption.

Collaborate cross-functionally, manage risks and escalations, and ensure alignment across teams to deliver high-quality, on-time results.

Operational Excellence

Monitor and optimize key performance metrics including utilization, customer satisfaction (NPS), project profitability, and time-to-value.

Improve delivery efficiency through repeatable processes, playbooks, and best practices.

Ensure accurate project forecasting, resource planning, and alignment with the services pipeline.

Reporting & Communication

Provide clear, consistent project updates to internal stakeholders and clients.

Maintain thorough documentation of project configurations, processes, and lessons learned to support knowledge sharing and continuous improvement.

KPIs

Utilization

Customer Satisfaction

Project / engagement profitability

Sales / Backlog

Insights that benefit the product or business

Team / employee engagement and satisfaction

Revenue growth – Non-Recurring Revenue

Pipeline coverage

About You

Bachelor’s degree in Computer Science, Information Systems, or Engineering.

8+ years of experience in professional services consulting or a related field, with a proven track record of successful project delivery, ideally with at least 2 years in a lead, management or senior role.

Enterprise architecture knowledge or background is highly desired.

Proven track record managing complex, enterprise-scale SaaS implementations.

Strong leadership, communication, and stakeholder management skills.

Strong understanding of enterprise software solutions and their application within various industries.

Experience managing multiple projects simultaneously with a focus on client satisfaction.

Technical aptitude and ability to quickly learn complex tools.

Experience with programming/scripting (e.g., .NET, C#) is a plus.

Knowledge of tools like Postman, XML, and MS Excel is a plus.

Collaborative mindset and commitment to long-term career growth in a supportive team environment.

Benefits

Ability to work from anywhere within the US

In-person team retreats

Comprehensive healthcare coverage (health, dental, vision)

401K with company matching (after the first 6 months)

Life Insurance

Short-term disability insurance

20 annual PTO days

1 birthday leave per year

10 annual sick days

Paid parental leave

New employee home office allowance

Annual home office allowance

All applicants must have the right to work in the United States. Avolution is an equal opportunities employer.

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Information Technology

Industries: Software Development

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