Solutions Architect

New Today

About TestBox TestBox was founded with a bold mission: to fundamentally transform how software is bought and sold. We're building an innovative platform that empowers buyers with transparent, interactive software experiences, while equipping sellers with powerful tools to deliver exceptional buying and onboarding journeys. Our core technologies - synthetic data, intelligent orchestration, and our unique product graph -help teams achieve faster implementations, clearer insights, and build more trust with customers. We're not just improving demos - we're building the infrastructure for seamless software transactions from discovery to onboarding and beyond. Backed by world-class investors, we're growing fast and disrupting the traditional B2B sales motion. Role Overview As a Customer-Facing Solutions Architect , you'll lead the design and delivery of powerful demo experiences that drive sales success. You'll partner closely with Sales, Product, and our Technical SA team to translate prospect needs into customized, impactful environments. This role is ideal for a technically-minded consultant or pre-sales expert who thrives in fast-paced, customer-facing settings and loves crafting tailored product stories that close deals. What You'll Do Discovery & Design Lead discovery calls to understand customer goals, workflows, and use cases
Design custom TestBox environments aligned to buyer success criteria
Collaborate with SEs to scope trial plans and delivery timelines
Implementation Execution Build and configure product environments with real-world data and workflows
Lead delivery during implementations — ensuring environments stay relevant and effective
Iterate quickly in response to stakeholder feedback
Cross-Functional Collaboration Work with Product and Engineering to enhance platform capabilities
Share common patterns and product gaps to influence roadmap
Contribute to internal documentation and reusable templates
Success Metrics Measure impact through internal NPS, environment usage, and reuse rate
Continuously optimize environment quality and delivery speed
What You Bring 3–6 years in Solutions Architecture, Pre-Sales, or Implementation Consulting
Strong understanding of B2B SaaS tools and workflows
Experience building or configuring demo or sandbox environments
Excellent customer communication and technical problem-solving skills
Familiarity with GTM platforms like CRMs, customer support tools, analytics, etc.
Bonus: Experience with synthetic data or AI-enhanced environments
Why You'll Love Working Here Shape a high-impact role with visible customer and team outcomes
Collaborate with talented, mission-driven teammates
Use cutting-edge tools to power better buying experiences
Generous equity package and comprehensive benefits
Career development support and learning budgets
Flexible PTO, mental health support, wellness and home office allowances
Benefits: Generous equity package for meaningful ownership Prioritization of your professional growth, with dedicated career development support Flexible, unlimited PTO with a minimum expectation for recharge Mental Health benefits Fitness allowances Learning allowances Remote and office setup allowances to ensure productive and comfortable working environments Apply now to help us redefine how software is evaluated and sold.
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Location:
San Francisco, CA, United States
Salary:
$250,000 +
Category:
IT & Technology