About Us

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company.

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!

Available Locations: Austin, TX

Responsibilities

• As critical members of Cloudflare's Public Sector Sales team, Solutions Engineers drive technical discussions and implementations to help generate new business, expand existing business, and keep our customers happy.
• In business generation and expansion, you'll be tasked with qualification of prospect and customer use cases, technical requirements discovery, leading demonstrations, solution identification and design, and collaborative work on proofs-of-concept (PoCs).
• For our existing customers, Solutions Engineers are part of a dedicated account team that advises the customer on technical best practices, implementation of Cloudflare products and features, and strategic guidance.
• The role is focused on our territory segment within SLED and as such may require some travel but the majority of engagement will be done via remote mechanisms. Generally, the role requires 30-40% travel to attend meetings with prospects or customers, attend conferences and other industry events, and to collaborate with your Cloudflare teammates.

Qualifications

• Demonstrated understanding in internet technologies: OSI Model layers 1-7, Routing TCP/UDP, DNS (authoritative and recursive), HTTP(S), SSL / TLS.
• Comfort with on premise infrastructure and networking configurations, including potential legacy systems or methodologies.
• Minimum 1-2 years of experience in a customer-facing sales or consulting role (not required to be technical).
• Technical curiosity and passion: Cloudflare is at the cutting edge of internet technology, and Solutions Engineers are viewed as subject-matter experts. Stay up to date with Cloudflare's products and industry trends.
• A focus on learning, teaching, collaboration, mentorship, and growth, not only personally but also within the team and company.
• Aside from technical and collaborative skills, we place a high value on project management, relationship building, and EQ.

Desired

• You understand the role of a firewall, the difference between L3, L4, and L7 firewalls, and that ACL does not always mean Anterior Cruciate Ligament.
• You're comfortable with command-line interfaces, RESTful APIs, or analyzing HTTP requests/responses in a browser's web inspector.
• An undergraduate degree in Computer Science, Engineering or a related field (not strictly required; candidates from all backgrounds are welcome).
• Foundational understanding of AI, actively exploring or building AI-driven capabilities, and focusing on empowering prospects and customers to adopt AI in practical ways.

Bonus Points

• Graduate-level degrees in Computer Science, Engineering or related fields (not strictly required).
• Certifications: Azure/AWS/GCP Architect, etc.

More About You

• You can translate technical concepts for a wide range of audiences, from systems engineers to IT managers and C-levels in enterprise organizations.
• You want to continuously learn and share knowledge with the broader team through blogs, demos, and training sessions.
• You are adept at understanding problems and identifying which parts of our product suite will solve a customer's problem.
• You understand how to manage a project, meet deadlines, and prioritize competing demands.

What Makes Cloudflare Special?

We are a highly ambitious, large-scale technology company with a soul. Protecting the free and open Internet is fundamental to our mission.

Projects and Initiatives

Project Galileo: Since 2014, we have equipped more than 2,400 journalism and civil society organizations in 111 countries with tools to defend themselves against attacks that would censor their work, at no cost.

Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have protection and reliability for free, helping constituents access election information and voter registration. We have provided services to more than 425 local government election websites in 33 states.

1.1.1.1 We released to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver for public use. Cloudflare does not store client IP addresses and does not sell user data to advertisers or use data to target consumers.

Sound like something you'd like to be part of? We'd love to hear from you!

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Any offer of employment may be conditioned on authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment regardless of race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, disability, or any other basis protected by law.

We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at

…@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.