Overview Join to apply for the Solutions Engineer role at Middesk Middesk makes it easier for businesses to work together. Since 2018, we’ve been transforming business identity verification, replacing slow, manual processes with seamless access to complete, up-to-date data. Our platform helps companies across industries confidently verify business identities, onboard customers faster, and reduce risk at every stage of the customer lifecycle. We follow a hybrid work model, with an expectation of 2 days per week in our NYC or SF office; however, we are also considering remote candidates. Candidates based near our office should be within commutable distance to support in-person collaboration while also enabling flexibility where possible. What You’ll Do Solution Development: Design custom solutions that integrate with client systems and compliance frameworks, addressing challenges like fraud detection, regulatory compliance, and risk management. Revenue Growth: Drive revenue by securing new logos and identifying expansion opportunities within existing accounts, collaborating with Sales to deepen Middesk’s impact across customer organizations. Client Engagement: Partner with Account Executives and Managers to lead discovery and solution presentations, establishing credibility and building trust with executive-level stakeholders. Deployment & Execution: Create and execute deployment plans that align with customer expectations, ensuring fast and effective implementation for maximum ROI. Customer Advocacy: Build and maintain strong customer relationships, providing insights and feedback to influence Middesk’s product roadmap and advocating for client needs. Foundational Ownership: As the first Solutions team hire in a rapidly growing Series B company, take ownership in building and refining team processes, contributing to Middesk’s ambitious growth with an entrepreneurial, early-stage mindset. What We’re Looking For Experience: 5+ years in a Solution Engineering or similar technical role, ideally in SaaS or B2B technology, with a background in financial services, banking, or fintech. Regulatory Knowledge: Deep understanding of KYB, KYC, AML, CDD regulations and U.S. compliance standards; experience designing solutions that support regulatory needs. Technical Expertise: Expertise in API-based solutions, application stacks, and infrastructure relevant to financial institutions. Proficiency with Python, SQL, JSON files, Webhooks, and API integration, along with hands-on experience in cloud platforms (AWS, Azure) and automation tools to optimize workflows. Sales Lifecycle Expertise: Demonstrated ability to support end-to-end sales, from initial discovery to implementation, delivering solutions that meet customer objectives and exceed expectations. Strategic Communication: Skilled in building relationships and communicating value across technical and executive teams, advocating for customer success at every stage. Adaptability & Initiative: Comfort in a dynamic, early-stage GTM environment with a proactive approach to problem-solving and learning. Value Selling: Proven experience in value-based selling, not only scoping and addressing customer needs but understanding and articulating the broader business impact. Nice to Haves CAMS Certification: Certified Anti-Money Laundering Specialist or equivalent certification. Value Engineering: Experience with value engineering models and approaches. Seniority level Mid-Senior level Employment type Full-time Job function Engineering and Information Technology Industries Technology, Information and Internet

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