Sr. Manager Growth Strategy & Operations Habitat Health envisions a world where older adults experience an independent and joyful aging journey in the comfort of their homes, enabled by access to comprehensive health care. Habitat Health provides personalized, coordinated clinical and social care as well as health plan coverage through the Program of All-Inclusive Care for the Elderly (PACE) in collaboration with our healthcare partners. Habitat Health offers a fully integrated experience that brings more good days and a sense of belonging to participants and their caregivers, and we support our partners with scalable solutions to meet aging populations’ health care needs and costs.

Habitat Health is growing, and we’re looking for new team members who wish to join our mission of redefining aging in place. To learn more, visit https://www.habitathealth.com.

Role Scope The Growth team focuses on amplifying the impact of the PACE model of care by educating about and expanding access to the program. Our team manages the end-to-end process of identifying, attracting, engaging with, assessing, and enrolling new participants. The Senior Manager, Growth Strategy & Operations will support the development and implementation of strategic initiatives in support of the team’s mission.

Responsibilities

Drive strategic growth initiatives (from analyses and research through recommendations, stakeholder alignment, operational alignment, to rollout) across activities related to expanding the participant population

Develop and execute new market strategy, top-of-funnel referral generation, and improvements across the enrollment journey

Lead call center strategy & operations, program design input, and seamless handover to care teams

Design new operational processes and support partner management (e.g., Kaiser Permanente) including owning key relationships and building tools/workflows to educate/enable clinicians

Refer patients who may benefit from PACE and solve operational challenges in collaboration with partners

Support development and management of Growth platforms and tools (including Salesforce and EPIC)

Support regular reporting, performance tracking, feedback collection, and continuous improvement

Collaborate across the organization to support strategic decisions related to clinical operations, participant experience, health plan operations, and product development as they intersect with growth priorities

Facilitate cross-functional and external stakeholder engagement to align on and drive progress against key initiatives

Qualifications

5+ years of relevant experience in health care delivery at a high-growth startup or consulting for health care payers and providers

Self-starter with ability to excel in a fast-paced, unstructured environment and a bias to action

Excellent analytical and project management skills

Strong interpersonal and written/oral communication skills; high EQ

Bachelor’s degree required

Strong problem solver who can connect high-level strategy to daily execution

Thrives in evolving environments and builds structure where none exists

Deep cultural alignment with Habitat’s values and passion for our mission

Willingness to work in a hybrid environment with travel to Habitat Health centers as needed

Proof of medical clearance for communicable diseases, including a TB test; immunizations up to date

Preferred Qualifications

Advanced degree (MBA, MHA, MPH) in health care administration, business, or related field

Familiarity with the PACE program or other elderly care organizations

Experience in geriatric primary care

Compensation We determine salary based on qualifications, skillset, and experience. This role is eligible for medical/dental/vision insurance, disability coverage, life insurance, flexible spending accounts, 401(k), paid time off, and holidays. The expected base salary range is $135k – $158k plus bonus. The actual offer will be at the company’s sole discretion and determined by relevant business considerations, including the final candidate’s qualifications, experience, and geographic location.

Vaccination Policy We have vaccination policies to keep team members and participants safe. For COVID-19 and flu, we require either proof of vaccination or a declination form and masking where required. Reasonable accommodations may be granted based on disability or sincerely held religious beliefs, in accordance with applicable law. Staff must adhere to infection control and PPE standards relevant to their role and location.

Equity, Diversity, and Inclusion Habitat Health is an Equal Opportunity employer and is committed to a diverse and inclusive workplace. Applications are considered based on qualifications without regard to race, color, religion, sex, gender identity or expression, sexual orientation, marital status, military status, age, national origin, disability, or other protected status. Reasonable accommodations are available for applicants with disabilities or sincerely held religious beliefs. For accommodations, contact careers@habitathealth.com.

Other Habitat Health participates in E-Verify. We encourage applicants to apply through Habitat Health sponsored sites. If you suspect a scam, report it to the Federal Trade Commission.

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