Sr. Manager - Risk & Identity Solutions, Strategy & Business Operations Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose to uplift everyone, everywhere by being the best way to pay and be paid. Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa. Job Description Visa's Risk and Identity Solutions (RaIS) team is seeking a strategic and versatile Sr. Manager to support our Strategy & Business Operations team across a range of strategy, content, and planning activities. This newly created role is ideal for an experienced professional with strong business acumen, a passion for storytelling, and a desire to make a tangible impact in reducing financial crime and shaping the future of identity solutions. You will lead and support key strategic initiatives, develop compelling narratives, and ensure RaIS leadership is equipped with the insights needed to drive growth. The role blends strategic thinking, content development, market intelligence, and operational excellence. Strategy & Planning Lead and support workstreams related to long-range strategy development, portfolio diagnostics, and growth opportunity assessments (organic and inorganic). Construct and maintain a coherent view of market opportunities by segment and region, incorporating competitive intelligence, customer insights, and emerging trends. Support integration of product capabilities from acquisitions and partnerships. Content Strategy & Communications Develop executive-level presentations, thought leadership, and strategic narratives that articulate Visa's role in combating financial crime and advancing identity solutions. Tailor messaging for diverse audiences including senior executives, technical teams, and external clients. Craft compelling, insight-driven content that translates complex market dynamics into clear, actionable narratives. Market Intelligence & Analysis Stay current on competitor activity, regulatory developments, academic research, and broader Visa initiatives. Perform ad-hoc analysis and synthesize data from multiple sources to support decision-making. Operations & Execution Optimize operational processes to ensure efficiency and cost-effectiveness. Define and track key performance metrics to measure success of initiatives. Manage day-to-day project activities to meet milestones and timelines. Stakeholder Engagement Collaborate across matrixed teams including product, marketing, client-facing teams, and senior leadership. Support RaIS senior leadership in developing thought leadership for internal and external forums. This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager. Qualifications Basic Qualifications 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD Preferred Qualifications 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD 9 or more years of work experience in strategy, content development, consulting, or business operations, with a Bachelor\'s Degree. (Masters Preferred) Experience in the payments industry, financial services, risk, identity, or cybersecurity. Prior exposure to build / buy / partner analysis and growth strategy development Skills & Attributes Exceptional writing, editing, and storytelling skills Strong analytical and problem-solving capabilities High emotional intelligence and ability to influence across matrixed organizations Strong executive communication and presentation skills Self-starter with a creative mindset and attention to detail Ability to thrive in a fast-paced, dynamic environment with multiple priorities

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