Overview Staff/Principal Engagement Manager (HHS) – Washington, District of Columbia, United States About Skylight Skylight is a digital consultancy using design and technology to help government agencies deliver better public services. We’re at the forefront of a civic movement to reinvent how all levels of government serve families, patients, and many others in today’s digital world. If you want to play a part in driving this critical movement forward, we’d love for you to join our growing team of public interest technologists. The work we do matters. About the job At Skylight, engagement managers are accountable for outcomes, not just ceremonies. They help teams translate mission objectives into clear plans, manage risks, and create the conditions for fast, safe delivery. The U.S. Department of Health and Human Services (HHS) is launching one of the most ambitious transformations in government. You’ll join a high-impact team of product managers, researchers, designers, engineers, and security experts working side-by-side with HHS leadership to modernize systems, strengthen cybersecurity, launch digital services used by millions, and integrate data and AI responsibly. As an engagement manager on this project, you’ll coach multidisciplinary squads, manage delivery rhythms, and align stakeholders around priorities. You’ll identify and address risks early, keep work unblocked, and ensure compliance and accessibility are integrated from the start. You’ll also prepare federal teams to sustain improvements by sharing knowledge and practices that last, including training and enablement and reusable resources like templates, playbooks, and decision records. What you’ll do Work with stakeholders to turn mission goals into clear outcomes, priorities, and success measures Shape and support a healthy delivery rhythm — planning, stand-ups, reviews, and retros that help teams learn and adapt quickly Spot risks, dependencies, and blockers early, and help teams resolve them before they slow progress Build trust and alignment with stakeholders through clear communication and open decision-making Support collaboration across product, design, engineering, security, and data teams with clarity around roles and responsibilities Share progress transparently with simple, accessible reporting on status and metrics Ensure compliance, accessibility, and security are integrated into delivery from the start Help federal teams sustain improvements by delivering training and enablement, and by leaving behind reusable resources such as templates, playbooks, and decision records What we’re looking for Experience leading complex digital programs or multi-team engagements to successful outcomes Fluency with agile delivery at scale (e.g., Scrum, Kanban, Lean) and the ability to adapt practices to context Ability to identify and manage risks, issues, and dependencies in fast-moving environments Clear communication and facilitation skills with executives, stakeholders, and delivery teams Familiarity with government delivery requirements such as Section 508, and awareness of security/compliance contexts (e.g., FedRAMP, FISMA) Commitment to equipping federal teams with documentation, training, and mentoring so improvements last beyond the contract Ability to work effectively in a professional services environment Passion for improving public outcomes through great government services A mindset and work approach that align with Skylight’s core values Ability to spend time on-site at HHS in Washington, DC — either by being based locally or by traveling regularly for in-person work when important Nice-to-have qualifications Experience delivering modernization in highly regulated domains (e.g., health, government) Experience coordinating large platform or shared-service rollouts across multiple teams or divisions Familiarity with cloud and platform concepts (AWS, Azure, CI/CD, IaC) with enough knowledge to guide tradeoffs Track record of mentoring delivery leads and building delivery practices across organizations Experience working effectively on hybrid or distributed teams Other requirements All work must be conducted within the U.S., excluding U.S. territories. Some federal contracts require U.S. citizenship to be eligible for employment. You must be legally authorized to work in the U.S. now and in the future without sponsorship. As a government contractor, you may be required to obtain a public trust or security clearance. You may be required to complete a company background check successfully. Some roles on federal contracts may require a degree or additional years of experience as a substitute. Position type This is a full-time, exempt position. Location This role requires some in-person time in Washington, DC. Candidates based in the DC area should be able to work on-site at HHS periodically. Candidates outside the area are also welcome to apply if they can travel to DC frequently for on-site collaboration. A relocation incentive of up to $10,000 is available. Salary information (current ranges for Skylight Product Managers): Associate Engagement Manager: $90,000–$125,000 Senior Engagement Manager: $150,000–$185,000 Staff Engagement Manager: $170,000–$203,000 Benefits and well-being Medical, dental, and vision insurance Short-term and long-term disability, life and AD&D insurance Dependent care FSA, healthcare FSA, health savings account 401(k) match up to 10% with no vesting period Flexible paid-time-off (around 25 days/year) plus 11 federal holidays Up to 12 weeks paid leave for new birth, adoption, or foster care Performance rewards, including salary increases, bonuses, and stock options Annual $2,000 professional development allowance Annual $750 allowance for tech purchases Annual $100 Skylight merchandise budget Charitable donation matching up to $500/year Flexible, remote-friendly work environment An environment that empowers you to contribute to public good Interview tips Visit our join page to learn about the interview process. Explore our Career Pathways framework to understand roles and skills. For accommodations during the application or interview process, contact recruiting@skylight.digital We participate in E-Verify and will provide Form I-9 information to verify authorization to work in the U.S. We are an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, national origin, sex, religion, age, disability, veteran status, or any other category protected by law. End of refined description.

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