Overview

The Systems Analyst II, Clinical is responsible for the management, maintenance, and support of the Radiology and Cardiology Picture Archiving and Communication System (PACS) systems, Vendor Neutral Archive (VNA), and other imaging applications to ensure efficient and effective imaging operations. This role involves collaborating with radiologists, cardiologists, technologists, IT staff, imaging leadership, and other healthcare professionals to optimize the use of PACS and related imaging systems. Manage and maintain all imaging applications, ensuring system availability, performance, and security. Perform routine system checks, backups, and disaster recovery procedures. Troubleshoot and resolve imaging systems-related issues promptly. Coordinate with vendors for system upgrades, patches, and technical support. Provide support to end-users, including physicians and technologists. Provide project management of new imaging system installs and upgrades. Configure new modalities in collaboration with Clinical Engineering and the Epic Radiant/Cupid team. Collaborate with IT and clinical staff to integrate the PACS and VNA with other hospital systems (e.g., Epic Radiant/Cupid, Epic EMR). This position is based at our Raleigh Operations Center facility. This is a hybrid position with two days in office required per week.

Department Description

Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org .

EOE

Licensure

Certified/Licensed/Registered in Field of Practice Preferred Education

Associate's Degree Business Preferred Associate's Degree Technology Preferred Associate's Degree Healthcare Preferred Experience

3 Years Information Technology - Systems Analysis Required