Overview Technical Product Architect (Salesforce) - (Associate) IT Officer

Job #: req34582 Organization: IFC Sector: Information Technology Grade: GF Term Duration: 3 years 0 months Recruitment Type: International Recruitment Location: Washington, DC, United States Required Language(s): English Preferred Language(s): Closing Date: 10/23/2025 (MM/DD/YYYY) at 11:59pm UTC

Role and Responsibilities

Lead the architecture, design and implementation of scalable, secure, and high-performing Salesforce solutions that align with IFC\'s strategic objectives and enterprise architecture standards.

Collaborate closely with the WBG Enterprise Architecture Team and the Office of Information Security to ensure Salesforce solutions adhere to architectural principles, security policies, and compliance requirements.

Partner with cross-functional teams to gather, analyze, and translate complex business requirements into robust technical designs and actionable implementation plans.

Provide deep technical expertise on Salesforce best practices, including data modeling, integration patterns, and platform optimization, to ensure solutions are efficient, maintainable, and future-proof.

Stay abreast of Salesforce platform updates, emerging technologies, and industry trends, proactively recommending innovative solutions to enhance IFC’s digital capabilities.

Oversee the seamless integration of Salesforce with other enterprise systems, leveraging APIs, middleware, and event-driven architectures to ensure data consistency and operational efficiency.

Act as a trusted advisor to stakeholders, facilitating clear communication between technical and non-technical teams to ensure alignment on project goals, timelines, and deliverables.

Drive the adoption of modern Salesforce development and operational practices, including CI/CD pipelines, automated testing, version control, and release management, to ensure efficient and high-quality solution delivery. Incorporate Agile and DevSecOps methodologies to enhance collaboration, innovation, and system resilience, while implementing tools for monitoring, performance optimization, and incident management to maintain stability and scalability.

Mentor and guide technical teams, fostering a culture of collaboration, innovation, and continuous improvement.

Selection Criteria

Master’s degree in Computer Science, Engineering, or related field.

At least 7 years of IT experience, including 5+ years of Salesforce experience in the Financial Services industry.

Proven expertise in Salesforce architecture, including multi-cloud implementations (Sales Cloud, Service Cloud, Marketing Cloud, Financial Service Cloud) and integration with ERP and data warehouses.

Deep technical proficiency in Salesforce development tools and languages, including Apex, Visualforce, Lightning Web Components, SOQL, and REST/SOAP APIs.

Strong understanding of architecture principles, security frameworks, and data governance, with experience working alongside security and architecture teams to ensure compliance.

Demonstrated ability to analyze complex technical challenges, propose innovative solutions, and drive their successful implementation.

Experience with Salesforce DevOps tools and practices, such as Git, Copado, or Gearset, to enable efficient development and deployment workflows.

Excellent communication and interpersonal skills, with the ability to convey complex technical concepts to diverse audiences, including senior leadership and non-technical stakeholders.

Commitment to continuous learning, with at least one current certification such as Salesforce Certified Technical Architect (CTA), Application Architect, or System Architect required; multiple certifications considered a strong advantage.

WBG Culture Attributes

Sense of Urgency – Anticipating and quickly reacting to the needs of internal and external stakeholders.

Thoughtful Risk Taking – Taking informed and thoughtful risks and making courageous decisions to push boundaries for greater impact.

Empowerment and Accountability – Engaging with others in an empowered and accountable manner for impactful results.

World Bank Group Core Competencies The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities.

We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.

Learn more about working at the World Bank and IFC, including our values and inspiring stories.

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