Vice President, Enterprise IT Applications Join to apply for the Vice President, Enterprise IT Applications role at International Justice Mission Vice President, Enterprise IT Applications 1 day ago Be among the first 25 applicants Join to apply for the Vice President, Enterprise IT Applications role at International Justice Mission Get AI-powered advice on this job and more exclusive features. Who We Are

International Justice Mission (IJM) is the global leader in protecting vulnerable people from violence around the world. Our team of over 1,200 professionals are at work worldwide in over 30 offices. Together we are on a mission to rescue millions, protect half a billion, and make justice unstoppable. Who We Are

International Justice Mission (IJM) is the global leader in protecting vulnerable people from violence around the world. Our team of over 1,200 professionals are at work worldwide in over 30 offices. Together we are on a mission to rescue millions, protect half a billion, and make justice unstoppable.

We are a global community that cares for one another. We believe that the way we work is as important as the results we achieve. We provide professional excellence with joy and celebration to all those we serve.

The Need

For over 25 years, IJM has pioneered the work to protect vulnerable people from violence. 9 out of 9 times in the last decade, IJM’s Justice System Strengthening Projects have reduced slavery and violence between 50 and 85% for very large populations of people in poverty. As we grow to expand our impact to protect 500 million people from violence, we are seeking a Vice President of Enterprise IT Applications to lead the strategic planning, development, and management of enterprise-wide application systems that support the mission and operations of IJM.

This leader will ensure that technology solutions are scalable, secure, and aligned with the organization’s goals, while maximizing the value of global enterprise technology applications through strategic collaboration with business leaders.

As a key member of the Global Technology Solutions leadership team, the VP will drive innovation through digital transformation, data strategy, and the integration of artificial intelligence to enhance decision-making, operational efficiency, and program impact while guiding enterprise application teams in delivering prioritized features aligned with Business and Product Roadmaps using Agile methodologies. This leader will also be instrumental in advancing IJM’s global application support capabilities, ensuring effective and accountable service delivery through well-defined service level agreements (SLAs).

This position is responsible for overseeing platforms that support IJM’s programs, fundraising and operational activities which include the following:

Salesforce Constituent Relationship Management (CRM) Web Development and Marketing Technologies Salesforce Justice Data Solution (JDS) Salesforce Protection Collaborative (PC) Workday ServiceNow Business Intelligence, Integration, and Database Technologies

This position is based in the Washington, DC area and is available to be hybrid (onsite Tuesdays & Thursdays). It reports to the Chief Information Officer and is only available for candidates with the right to work in the US.

Responsibilities:

Leadership and Management:

Lead a global, matrixed team of about 22 staff, 6+ offshore contractors, and up to 10 project-based consultants. Manage a global systems and staff budget of approximately $5M. Direct the development and support of enterprise system enhancements, integrations, and new applications. Oversee daily operations, including disaster recovery, business continuity, and incident/change management. Advise executive leadership on the design and evolution of scalable, effective enterprise applications. Oversee the safety and reliability of IJM’s enterprise application platforms, including the U.S. online giving platform and critical system integrations (e.g., payroll, benefits).

Strategy & Knowledge Development & Implementation:

Drive strategic enhancements to enterprise applications that deliver cost-effective value. Define enterprise application strategies and inform product roadmaps. Establish governance rhythms to ensure business-led prioritization of system changes. Oversee technical architecture decisions and global configuration planning. Ensure secure and effective system integrations across all platforms.

Networking & Partnership :

Build strong relationships with internal stakeholders to align technology with business processes. Collaborate with regional leaders and global executives to define feature requirements. Partner with IT infrastructure and strategic vendors (Salesforce, Workday, ServiceNow) to adopt critical updates. Deliver excellent customer service by resolving incidents within SLA timelines. Maximize ROI through effective vendor and partner engagement.

Policies and Procedures:

Oversee documentation and refinement of system policies and processes. Establish protocols for business analysis, development, testing, and delivery. Introduce Agile methodologies into release planning and product roadmaps. Collaborate with the Global Director of Cybersecurity to implement security protocols. Ensure effective mapping and re-engineering of business processes to technology solutions.

Communication:

Develop governance structures and reporting rhythms with executive sponsors. Manage team availability to support global business needs. Lead all corporate communications related to enterprise applications.

Documentation, Reporting & Data Management:

Oversee end-user training initiatives. Provide SLA and performance reports to executive leadership. Ensure consistent documentation of system design, operations, and recovery procedures. Ensure adherence to industry-standard software development life cycles.

Supervisory:

This role reports directly to the Chief Information Officer The following manager positions report to this role: Director, Operations Technologies, Director Program Technologies, Director Resource Technologies This position will require up to 30% travel, with occasional international travel to IJM offices.

Qualifications:

Education And Experience

Graduate degree in business management, information systems, or any equivalent combination of education, experience, and certifications 15+ years professional experience 10+ years in a management/supervisory role and experience working in a multinational organization specific to Enterprise Applications (i.e. Salesforce, Workday, and ServiceNow) 10+ Yrs experience using Agile software development framework and SDLC in a multinational organization

Technical Competencies

Proven ability to execute a strategic vision, coupled with the ability to explore and recommend new technology and development approaches Proven leadership experience in a large and complex multinational IT organization providing services to internal and/or external clients Familiarity with enterprise technology platforms such as Salesforce, Workday, ServiceNow, Tableau and similar ERP and business intelligence applications Strong background in software/application development lifecycle, including budget, planning, requirements management, and QA procedures Broad knowledge of IT architectures, methodologies, processes and tools Proven experience rapidly maturing enterprise application support functions, configuration and software delivery including developing strategic program plans, roadmaps, and estimations, including forecasting capitalized projects Strong understanding of Middleware integration layer (ex: MuleSoft, Oracle SOA, SAP PI, BOOMI) Experience with project management,vendor management, andbudgetingrequired Bi-lingualEnglish and (Spanish, German, or a language spoken in an IJM office) preferred

Non-Technical Competencies

Mature Christian faith with proven ability to lead others in Christian spiritual formation Experience driving performance of remote and cross-cultural teams Customer Servicemindset Cross-FunctionalStrategist

Critical Qualities:

Eager commitment to IJM's Core Values: Christian, Professional and Bridge-Building; Self-starter with strong initiative; Disciplined with priorities; Strong interpersonal skills and self-awareness; Exceptional verbal and written communication; Flexible, collaborative and eager to support others; Effective team player who fosters collaborative environment; and Adept at creative problem solving.

Application Process:

Upload Resume, Cover Letter & Statement of Faith* in one PDF document.

What is a statement of faith? A statement of faith should describe your Christian faith and how you see it as relevant to your involvement with IJM. The statement can either be incorporated into the cover letter or submitted as a separate document and should include, at a minimum, a description of your spiritual disciplines (prayer, study, etc.) and your current fellowship or place of worship.

What does IJM have to offer?

Comprehensive Medical/Dental/Vision benefits Monthly commuter and parking benefits in the DC metro area Retirement benefit options Paid leave starting at 23 days 12 holidays (plus early release the day prior) Daily, quarterly, and annual community spiritual formation Robust staff care resources

IJM holds strict safeguarding principles and a zero tolerance to violations of the Safeguarding Policy, Protection against Sexual Exploitation, Abuse and Harassment Policy, and Code of Ethics. Candidate selection is based on technical competence, recruitment, selection and hiring criteria subject to assessing the candidate’s value congruence and thorough background, police clearance, and reference check processes.

At IJM, we’re committed to building a diverse workforce through fair and equitable employment practices. IJM encourages people of any race, color, age, sex, marital status or political ideology to apply for employment. While we welcome everyone into this work, we truly believe that the work we are doing is God’s work, not our own, and practice spiritual disciplines together daily. That’s why we legally require under SEC. 2000e-1 [Section702] of Title VII of the Civil Rights Act of 1964 that all employees practice a mature orthodox Christian faith, as defined by the Apostles’ Creed.

Seniority level Seniority level Executive Employment type Employment type Full-time Job function Job function Information Technology Industries Non-profit Organizations Referrals increase your chances of interviewing at International Justice Mission by 2x Sign in to set job alerts for “Vice President Information Technology” roles. Director of Information Technology Services District of Columbia, United States $218,000.00-$233,303.00 1 week ago Director of Information Technology Services Washington, DC $218,000.00-$233,303.00 1 week ago Washington, DC $185,000.00-$205,000.00 1 month ago Washington, DC $160,000.00-$210,000.00 2 weeks ago Washington, DC $140,000.00-$150,000.00 2 days ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr