Analyst, Case Management – Field – Must reside in Chicago or Surrounding Suburbs Join to apply for the Analyst, Case Management – Field – Must reside in Chicago or Surrounding Suburbs role at CVS Health At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. Position Summary Candidates must live in Chicago or Surrounding Suburbs (Oak Park, Maywood, Berwyn, Cicero, Forest Park, Elmwood Park). Applicable zip codes are 60651, 60647, 60644 60641, 60639, 60634, 60624, 60622, 60620, 60612, 60623, 60608, 60607, 60707, 60104, 60163, 60162, 60153, 60305, 60302, 60301, 60304, 60130. Join a team committed to putting people first, championing safety and quality, and working collaboratively to improve health outcomes. As an Analyst, Case Manager at CVS Health, you will coordinate care, assess member needs, and ensure timely, high-quality service delivery while upholding our core values of integrity, inclusion, and innovation. Key Responsibilities

Conduct comprehensive assessments to develop individualized care plans rooted in empathy and respect for diversity Manage assigned caseloads, ensuring compliance with organizational and regulatory standards Analyze data to identify care gaps, recommend interventions, and track outcomes Maintain accurate, timely documentation in all required systems Collaborate across teams to create simplicity and deliver the best possible care Engage members and families with professionalism, integrity, and cultural sensitivity Required Qualifications

Must live in Chicago or surrounding suburbs (Applicable Zip Codes: 60651, 60647, 60644 60641, 60639, 60634, 60624, 60622, 60620, 60612, 60623, 60608, 60607, 60707, 60104, 60163, 60162, 60153, 60305, 60302, 60301, 60304, 60130) Must possess reliable transportation and be willing and able to travel up to 50-75% of the time to meet with members face to face. Mileage is reimbursed per our company expense reimbursement policy 2+ years experience in behavioral health, social services or appropriate related field equivalent to program focus required. Preferred Qualifications

Two years experience in behavioral health, social services or appropriate related field equivalent to program focus required. Certification in Case Management (CCM, ACM, or equivalent) strongly preferred Experience in case management, healthcare analytics, or care coordination Strong analytical, communication, and organizational skills Proficiency with data systems and electronic documentation platforms Demonstrated commitment to diversity, equity, and inclusion Managed Care experience preferred Microsoft Office experience preferred Education

Bachelor's degree or non-licensed master level clinician required, with either degree being in behavioral health or human services preferred (psychology, social work, marriage and family therapy, counseling) Pay Range The Typical Pay Range For This Role Is $21.10 - $44.99 Benefits We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. CVS Health is an equal opportunity employer and welcomes applications from diverse candidates. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

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