Toronto Reach3 Insights – Associate Research Director / Research Director Rival Group, comprised of Rival Technologies and Reach3 Insights, is an award-winning global insights firm on a mission to transform the insights industry through the power of AI-accelerated, mobile messaging-based conversational insights. Rival Technologies is solving a massive problem in the research industry by building the world’s first, enterprise-grade conversational insights platform. We engage with consumers & business audiences via organic mobile messaging-based techniques to capture rich, in-the-moment qual/quant human insights at scale. Reach3 is a full-service research consultancy that develops scalable, conversational insight solutions for today’s modern, agile enterprise. Featuring immersive, in-the-moment research designs, intelligent data sciences and dynamic digital storytelling, our approach delivers deep experiential insights that inspire action. Here is a link to a demo video that shows us in action. Why Reach3 When you join Reach3, you’ll help pioneer a new way of capturing & delivering insights, working directly with senior consultants and industry leaders who are passionate about our approaches to drive business success across a variety of industries and global brands. We pride ourselves on a culture built on trust and hard work while still having a good time, and leadership that invests in your development and career growth. We work with Fortune 100 clients and offer opportunities many could only dream of. A few more reasons why you should choose Reach3 We are currently a hybrid workplace, with hub offices in Toronto, Vancouver and Chicago. This is a Toronto based role . We offer a Home Office Stipend, Monthly Internet Stipend and Corporate Cellphone Plan to support your setup. We compensate fairly and are committed to pay equity and closing the gender salary gap. Our compensation package includes: The salary range for this position is $100,000 to $130,000 , with the upper portion typically reserved for tenured employees with extensive knowledge and expertise within the company. Stock options RRSP plan with employer match 100% employer-paid benefits plan including health and dental, paramedical and mental health services Generous vacation, sick, personal, and mental health days Interested? This could be the right opportunity for you As an experienced Associate Research Director / Research Director at Reach3, you will: Be engaged in all facets of daily business operations, including client relationship management, commitment fulfillment, and staff development for clients, sectors and/or geographies. Assist with developing and leading a team of diverse market researchers Coordinate with other senior leaders to optimize design and fulfillment, including: solution architecture & offer development, operations process & fulfillment / contractor resources, and proposal/methodological templates, designs and analysis & deliverables. Bring an entrepreneurial mindset, and be highly organized in planning and implementing strategic and tactical aspects of the business. Influence product solution roadmap, market positioning and narrative, and future strategic planning. Develop and manage large strategic client relationships and prospect new clients. Lead as a positive, collaborative leader who coaches and mentors junior colleagues and upholds the company strategy and reputation. Reach3’s next Associate Research Director / Research Director will bring A aspiration to be a strategic market researcher with exposure to both quantitative and qualitative methodologies, including questionnaire design, project management, and data analysis/visualization. Great attention to detail, highly organized, and able to manage multiple projects with shifting priorities and timelines. Strong written and verbal communication skills; proactive in asking questions and seeking help when needed. Passion to mentor junior colleagues. Technology and social media savvy, as well as experience with online market research methodologies and platforms. Ability to uncover the story in the numbers and extract insights from qualitative data. Creative data visualization and reporting skills; able to produce reports that impress colleagues and clients. Passion for unlocking consumer insights to drive agile decision-making. This may be the right opportunity for you if you have University or college degree 6–10 years of relevant work experience, preferably with a supplier-side organization Experience with sophisticated market research practices across quantitative and qualitative methods Background in supplier-side Consumer Health or Pharma research is highly desired Experiential / Sponsorship research Experience managing end-to-end market research projects, including designing questionnaires and discussion guides, identifying and writing up analytical findings, visualizing and reporting data, and using marketing research software Experience mentoring and managing junior researchers Strong Microsoft Office skills (Excel and PowerPoint) and ability to quickly learn new technologies Strong client service orientation and presentation skills Apply Now! If you think you’re a good fit, please connect with us ASAP with your resume. Please note, you must be eligible to work in Canada to be considered for this role. Reach3 values a personal, fair, and thorough review of each resume, and we do not use AI or automated systems to screen applications. We encourage applicants from all backgrounds even if they don’t meet every listed requirement. Reach3 is committed to creating a more equitable, inclusive, and diverse company and we encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations, and life experiences to apply. Reach3 welcomes applications from people with disabilities. Support is available upon request for candidates taking part in all aspects of the selection process. We understand emergencies happen and encourage communication to reschedule interviews without affecting opportunity or credibility. No recruiters and no phone calls, please! Reach3 is an equal opportunity workplace committed to diversity and inclusion. We provide equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law. For future opportunities, consider signing up for a job alert.

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