Responsibilities

Build and maintain constructive and effective relationships with clients by meeting and exceeding expectations Provide consistent, accurate, timely, and pertinentmunication to clients Resolve/assist with any service issues/questions Assist clients in making appropriate coverage changes, making each contact a marketing opportunity Inform and educate clients about coverage, exclusions and exposures and document electronic files accordingly Respond to clients' needs by providing/producing binders, certificates, policies, auto id cards, evidences of insurance, and other related items accurately and on time Monitor and review client satisfaction Electronically document allmunication with clients Review policies As appropriate, market, negotiate, prepare and analyze alternative renewal options Develop written, graphic, and electronic renewal materials as appropriate Follow established agency procedures for effective utilization of agency management system Take advantage of personal and professional development opportunities such as continuing education, professional designations, and in-house training Adhere to all state laws and regulations regarding insurance agents (licensing, continuing education, etc) Assist with orplete other tasks as directed by agency management Job Specifications/Requirements: Property and casualty insurance license upon hire is required At least 2 years of experience inmercial or personal lines insurance, with an understanding of underwriting, coverage and rate analysis In-depth knowledge of insurance coverages and an ability tomunicate this knowledge clearly to clients and underwriters Strong written and verbalmunication skills Ability to prioritize and self-manage workload Proficiency in Microsoft Word and Excel EPIC experience is preferred, but will consider other agency management system experience If not experienced with EPIC and seeking a remote role, on-site training may be required in one of our select East Coast offices What We Offer:

We're proud to offer apetitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others. The base salary range for this position is $47,000 $90,000. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. Actual base salary offered will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

NFP and You... Better Together!

NFP is an inclusive Equal Employment Opportunity employer. Job ID 22211571