Benefits: Work from home flexibility End of year Annual Bonus ($1k+) performance based 401(k) Dental insurance Health insurance Paid time off Vision insurance Key Responsibilities: Manage and monitor service delivery for a caseload of 150+ clients and families Oversee the training, supervision, and support of caregiving staff Coordinate and host monthly family events, client activities, and community engagement Conduct routine check-ins, care reviews, and quality assurance visits Provide mediation and conflict resolution between caregivers and families as needed Ensure documentation, client files, and service plans are current and compliant Collaborate with case managers, vendors, and regional centers for client support Support and develop internal workflows to improve communication and response times Participate in hiring, onboarding, and mentoring team members Report directly to the CEO and support executive-level initiatives for growth Qualifications: Minimum 3–5 years experience in client relations, case management, or disability services Strong leadership skills and the ability to manage a high caseload Prior experience with Regional Center services or disability care is highly preferred Excellent communication, problem-solving, and mediation skills Demonstrated ability to organize events and manage team logistics Proficient with digital scheduling platforms, CRM systems, and documentation Reliable transportation and ability to travel to client homes or events as needed Bachelor’s degree in Social Work, Human Services, Public Health, or related field preferred What We Offer: Competitive salary: $62,000 annually Paid time off, holidays, and flexible scheduling 401k retirement planning Medical, dental, and vision after 3-months of new hire Gift cards End of year Bonus ($1k and up depending on performance) Opportunity for growth into flexible work schedules (Work from home, etc) Supportive leadership and growing, mission-driven company Opportunities for professional development and promotion To Apply: Please send your resume and cover letter to angelica@togetherhomecare.org with the subject line: Director of Client Relations Application – [Your Name]. Join us in making a difference — one family at a time. Flexible work from home options available.

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