Hybrid/Remote Customer Service Specialist
New Yesterday
***This role can be remote with few necessary visits to the Wheeling, WV office for trainings and other reasons.
POSITION SUMMARY
The Customer Service Specialist will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives. You must be comfortable making dozens of calls per day, working with channel partners, generating interest, qualifying prospects, etc.
ESSENTIAL DUTIES
Process customer orders accurately and efficiently.
Place orders with suppliers and ensure the timely procurement of necessary products.
Receive and verify incoming shipments to maintain accurate inventory records and coordinate outbound customer shipments.
Understand customer needs and requirements.
Route qualified opportunities to the appropriate sales executives for further development and closure
Research accounts, identify key players and generate interest.
Qualifications
REQUIRED SKILLS/ABILITIES
Strong phone presence
Excellent verbal and written communication skills
Strong listening and presentation skills
Ability to multi-task, prioritize, and manage time effectively.
Proficient in all Microsoft programs and ERP systems
Oil and Gas industry experience is
PHYSICAL REQUIREMENTS
The physical requirements for this position are typical for a sedentary office environment, including considerable time spent in a stationary position, at a desk using a computer terminal and keyboard. Movement about the office and standing are required occasionally.
WHAT WE OFFER
Along with competitive compensation and career advancement opportunities, we offer a comprehensive total rewards package. Qualifying employees receive:
Medical, dental, and vision coverage
Company paid life and AD&D coverage
Company paid short- and long-term coverage
Voluntary benefit products
401(k) retirement savings plan with a generous company match
Generous PTO allowances and paid holidays
Tuition reimbursement
Employee Assistance Program (EAP)
Parental Leave
Company DescriptionApplied Staffing Group, LLC is a boutique staffing firm.Company DescriptionApplied Staffing Group, LLC is a boutique staffing firm.
- Location:
- Pittsburgh, PA, United States
- Job Type:
- FullTime
- Category:
- Office And Administrative Support Occupations
