Overview The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary Job Title: Lead Product Performance Consultant

The Role As a valuable member of our team, you will play a crucial role in ensuring the delivery of exceptional payment solutions for our enterprise merchant offering through strategic partnerships. Key aspects of this role include:

Client Aptitude : You will directly engage with global enterprise clients on an ongoing basis. Your expertise will support sales teams and provide valuable advice to successfully close deals with large enterprise merchants.

Connector : Collaborating with cross-functional teams such as Product and Engineering, Finance, Support, Global Sales, Professional Services, and Account Management, you will leverage internal resources and external partnerships to drive business outcomes.

Global Reach : This is a global role that involves interacting with various teams and offices within PayPal, as well as engaging with our clients and partners worldwide. You will foster strong relationships and contribute to the success of our organization on a global scale.

Distilling Complexity : You will train and educate the organization on payments and the broader commerce ecosystem. Your ability to distill complex concepts into clear and actionable insights will empower teams across the organization.

Evangelizing : You will serve as a thought leader for enterprise merchants, including merchant communication, conferences, partnerships, and webinars. Your insights will contribute to industry-wide knowledge and best practices.

Join our team and make a significant impact by driving payment excellence and delivering outstanding value to our enterprise merchants through strategic partnerships.

Key Responsibilities & Accountability As part of this role, you will be entrusted with the following responsibilities and accountabilities:

Deep Vertical Focus : Define playbooks and advocate for demand with product on vertical needs; align on key deals that are priorities for the vertical leads. Bring strategic initiatives relevant to the verticals to the Sales Team and execute on support related to client engagement/outreach for the vertical(s).

Drive Global Payment Processing Deals : Take ownership of ensuring successful sales and account expansion for payment processing deals on a global scale.

Payments Expertise for Strategic Initiatives : Serve as a payments expert for new strategic initiatives, including Local Payment Method expansion, Omnichannel experiences, and innovative ecommerce solutions.

Influence Product Roadmap : Collaborate with cross-functional teams to influence the product roadmap of our Payments Platform, including processing, payout, and multi-lateral requirements.

Consult and Articulate Value : Work with commercialization teams to consult on and influence the sales positioning of products and articulate clear value propositions for merchants.

Partnership Development : Develop partnerships to address needs of new markets, platform solutions, and payment processing worldwide.

Navigate Compliance and Rules : Navigate complex compliance and rule frameworks related to enterprise merchants and marketplaces to maintain robust compliance as the business scales.

Establish Thought Leadership : Position PayPal as a thought leader in enabling global payments for large enterprises and marketplaces through active engagement and industry insights.

Strengthen Organizational Systems : Contribute to improvements of systems used by the broader organization, including regulations, compliance, legal frameworks, scheme rules, sales motions, and upselling.

By fulfilling these responsibilities, you will drive the success and growth of PayPal's enterprise payment solutions.

Skills, Experience and Education To excel in this role, the following are required:

Payments Industry Expertise : A minimum of 5 years of experience in the payments industry, particularly in large enterprise card and payment processing.

Business-to-Business Sales : 2-3 years in B2B sales, relationship building, and business development.

Partner Relationship Development : Proven track record in identifying, developing, and contracting partner relationships within an enterprise context.

Enterprise Merchant and Marketplace Expertise : Hands-on experience with processing and payout needs of enterprise merchants and marketplaces.

Regional Payments Experience : Experience in markets such as EU, UK, EMEA, APAC, or LatAm.

Effective Communication : Ability to engage with product teams, engineering teams, and clients.

B2B and Product Software Proficiency : Experience with tools such as PowerPoint, Salesforce, Jira, and SharePoint.

Education : Bachelor’s degree required; advanced degree preferred.

Preferred Buyer Experience : Prior experience as a buyer of payment processing services is preferred.

By possessing these skills and experiences, you will be well-equipped to thrive in this role and contribute to our enterprise payment solutions.

Preferred Qualification

Data Science Proficiency : Design and implement advanced data analysis models to support business needs; drive data quality and best practices.

Data Science Driven Analysis : Analyze complex datasets to identify trends, patterns, and insights to drive strategic initiatives.

Subsidiary: PayPal

Travel Percent: 0

PayPal is committed to fair and equitable compensation practices.

The total compensation may include base salary, annual incentive, equity, and benefits. For more information, visit the PayPal benefits site.

The US national annual pay range for this role is $152,500 to $262,350.

PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding.

For most employees, PayPal offers a balanced hybrid work model with 3 days in the office and 2 days remote.

Benefits and Inclusion We offer a flexible work environment, employee stock options, health and life insurance, and other benefits. Learn more at the PayPal benefits site.

Commitment to Diversity and Inclusion PayPal provides equal employment opportunity to all persons and will provide reasonable accommodations for qualified individuals with disabilities. For assistance, contact paypalglobaltalentacquisition@paypal.com.

Belonging at PayPal We strive to create an environment where everyone can do their best work with a sense of purpose and belonging. We value a diverse workforce reflective of our communities.

If you would like to receive updates about opportunities, join our Talent Community.

Note: This description does not imply a job offer or guarantee of employment; review of qualifications is ongoing.

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