Overview We are seeking a dynamic and strategic Learning & Organizational Development Consultant to design, deliver, and evaluate impactful learning experiences for our Global Wealth and Asset Management (GWAM) teams. This role will play a critical part in crafting team efficiency, improving team capabilities, and supporting a culture of continuous learning across our global footprint. A key focus of this role will be leading new hire training and ongoing upskilling initiatives to ensure our teams are equipped with the knowledge, tools, and confidence to succeed in a fast-paced, highly regulated environment. Position Responsibilities Develop and deliver tailored learning programs using various formats such as virtual, in-person, and blended learning for GWAM business needs. Own the creation and facilitation of onboarding and upskilling programs, applying adult learning principles and instructional design methodologies. Conduct needs assessments and collaborate with business leaders to align learning strategies with organizational goals and support change initiatives. Evaluate the efficiency of learning programs using data, recommend improvements, and report on key learning metrics. Work with global L&D teams to ensure consistency, share knowledge, and coach leaders on facilitation and feedback practices. Stay updated on learning and development trends, technologies, and regulatory requirements in the financial services industry. Qualifications Bachelor’s degree in organizational development, Education, HR, or related field 5+ years of experience in L&D or OD roles, ideally within financial services or asset management. Fully bilingual (French/English): communicate in English and French to support clients from various jurisdictions outside of Quebec. Proficiency in Spanish is an asset. Demonstrated experience designing and delivering new hire onboarding and upskilling programs in a global, matrixed environment. Strong facilitation and coaching skills, with the ability to engage diverse audiences. Expertise in instructional design, adult learning theory, and digital learning platforms (e.g., LMS, authoring tools). Excellent communication, collaboration, and project management skills. Experience with leadership development, cultural awareness, and DEI learning is a strong asset. When you join our team We’ll empower you to learn and grow the career you want. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. As part of our global team, we’ll support you in shaping the future you want to see. About Manulife and John Hancock Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit our website. Equal Opportunity Manulife is an Equal Opportunity Employer. We embrace diversity, strive to attract, develop and retain a workforce as diverse as our customers, and foster an inclusive work environment that respects cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and administer all practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. To request a reasonable accommodation, contact recruitment@manulife.com. Salary and Location Referenced Salary Location Montreal, Quebec Working Arrangement Hybrid Salary range is expected to be between $69,750 CAD - $116,250 CAD If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant factors such as knowledge, skills, qualifications, experience, and education. Employees may also participate in incentive programs tied to performance. Manulife offers eligible employees a wide array of benefits, including health, dental, mental health, vision, disability, life and AD&D insurance, adoption/surrogacy and wellness benefits, retirement savings plans, and paid time off. For U.S.-specific information, please contact recruitment@manulife.com.

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