Immigration sponsorship is not available for this position What you can expect Zoom is seeking a highly experienced and impactful Principal Performance Engineer to join our DevOps/SRE team. In this critical role, you will be responsible for driving the optimization of backend service performance across Zoom's expansive platform. You will work closely with development teams, providing expert guidance and hands-on contributions to ensure our services operate at peak efficiency and scalability. About the Team With eight specialized departments, the engineering team functions as a highly collaborative, diverse powerhouse. Each department mission is to deliver seamless and innovative communication solutions. These range from software development and machine learning to quality assurance teams that work to create and maintain Zoom's user-friendly interfaces and robust infrastructure. The team continues to push the boundaries of communication technology, bringing people together regardless of their physical distance. Responsibilities Leading the performance optimization efforts for critical backend services, collaborating directly with development teams to identify and resolve performance bottlenecks. Designing, developing, and executing comprehensive load testing strategies to simulate real-world usage patterns and uncover performance limitations. Conducting deep-dive CPU profiling and memory analysis to pinpoint inefficiencies within application code and underlying systems. Providing expert guidance on SQL query optimization, database schema design, and efficient data access patterns Evaluating and recommending appropriate technologies, frameworks, and architectural patterns to enhance system performance and scalability. Performing advanced data analysis on performance metrics, logs, and traces to identify trends, predict issues, and inform optimization strategies Mentoring and guiding other engineers on best practices for performance engineering, profiling, and optimization Developing and implementing tools and processes to automate performance monitoring, analysis, and reporting. Staying abreast of industry trends and emerging technologies in performance engineering, SRE, and distributed systems. What we’re looking for 10+ years of experience in performance engineering, SRE, or a related field, with a dedicated focus on backend service optimization Guide understanding of CPU profiling, memory profiling, and other performance diagnostic techniques. Has the ability to select and recommend appropriate technologies and solutions to address performance challenges. Exhibit experience with relational databases and significant expertise in SQL query optimization and database performance tuning. Apply understanding of distributed systems, microservices architectures, and cloud-native environments. Clear understanding of one major programming language (e.g., Java, Go, Python, C++) with a deep understanding of its performance characteristics. Demonstrate data analysis skills, with the ability to interpret complex performance data and translate findings into actionable insights. Establish a proactive approach to identifying and resolving performance issues. Great communication and collaboration skills, with the ability to work effectively with cross-functional teams. Salary Range or On Target Earnings: Minimum: $171,800.00 Maximum: $375,900.00 In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value. Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience. We also have a location based compensation structure; there may be a different range for candidates in this and other locations Ways of Working Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting. Benefits As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. About Us Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Our Commitment At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step. If you need assistance navigating the interview process due to a medical disability, please submit a request and someone from our team will reach out soon.

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