Senior Brand Manager - US Remote Position

Join to apply for the Senior Brand Manager - US Remote Position role at Home Pick

Senior Brand Manager - US Remote Position

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Join to apply for the Senior Brand Manager - US Remote Position role at Home Pick

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Home Pick is full-service Amazon brand agency helping companies thrive on Amazon.com (US). Our approach is hands-on, data-driven, and focused on long-term, collaborative partnerships. We handle everything from strategy and brand protection to inventory and growth—becoming an extension of our clients’ teams.

Home Pick is full-service Amazon brand agency helping companies thrive on Amazon.com (US). Our approach is hands-on, data-driven, and focused on long-term, collaborative partnerships. We handle everything from strategy and brand protection to inventory and growth—becoming an extension of our clients’ teams.

Client Management

• Serve as the strategic lead for large, high-value client accounts.
  

• Be responsible for delivering the highest level of client satisfaction.
  

• Act as the primary point of contact and trusted advisor for clients.
  

• Lead bi-weekly client calls to review performance, strategy, and next steps.
  

• Understand client goals, brand positioning, and challenges—translating them into actionable roadmaps.
  

• Identify upsell, cross-sell, and growth opportunities within existing accounts.
  

• Drive performance across Amazon (& other ecommerce) sales channels.
  

• Proactively manage timelines, communications, and expectations across all projects.
  

• Build long-term, trust-based relationships that drive retention and satisfaction.
  

• Conduct weekly sales and performance reviews to identify trends, issues, and opportunities.
  

• Ensure operational alignment by collaborating with internal teams (Operations, Shipping, Brand Protection, Advertising, and others) and holding them accountable to high service standards.
  

• Act as the internal voice of the client, advocating for their goals and resolving challenges proactively.
  

• Escalate complex issues to leadership with clear context and solutions.
  

• Ensure consistent, high-quality service that reflects our commitment to excellence.
  

• Provide training, coaching, and support to junior Client Relationship Managers and Brand Managers.
  

• Play a key role in onboarding new team members and strengthening internal processes.
  

• Share best practices, strategic insight, and feedback to help elevate the entire client services team
  

  
  
  
  

• 5+ years of experience in account management, client services, or brand management.
  

• Proven success in managing client relationships and growing accounts.
  

• Strong understanding of the Amazon ecosystem, including FBA, Buy Box, content optimization, ads, etc. (5 years preferred)
  

• Excellent communication, organizational, and interpersonal skills.
  

• Analytical thinker who can turn data into insight and action.
  

• Proactive problem solver with a client-first mindset.
  

• Comfortable juggling multiple accounts and projects in a fast-paced environment.
  

  
  
  
  

• High-growth agency working with emerging and established consumer brands.
  

• Fully remote team with a collaborative and entrepreneurial culture.
  

• Work alongside a driven team that values ownership, creativity, and transparency.
  

• Opportunity to make a direct impact on client success and business outcomes.
  

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Retail

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