Solution Architect - Post Sales

New Yesterday

Overview Employer Industry: Network Automation Solutions Why consider this job opportunity: Competitive commission structure and base salary 25 days of paid time off Health, Dental, and Vision Insurance Employer-matched 401(k) plan ClassPass Wellness Benefit Opportunity to work in a flexible environment that prioritizes work-life balance and growth Responsibilities Guide customers through their journey with the employer, ensuring successful adoption and ongoing value realization Refine and validate use cases created by the Pre-Sales team and establish post-sales acceptance criteria Conduct training sessions and provide ongoing client support to maximize the effectiveness of implemented solutions Manage project progress, identify risks, and implement mitigation strategies to ensure successful project outcomes Collaborate with product management, product marketing, and engineering to provide field-facing feedback that influences the product roadmap Qualifications 2+ years of experience in post-sales engagements or professional services for enterprise B2B hardware or software solutions, ideally in the networking space A customer-first perspective with a consultative approach to solution delivery A background in network engineering or architecture, with a strong understanding of networking technologies and protocols Experience in project scoping, SOW creation, and solution implementation Strong project management skills with the ability to manage multiple customer engagements simultaneously Preferred Qualifications Strong understanding of NetDevOps workflows including automation, infrastructure-as-code, Python, git, Ansible, and similar tools Ability to code in Python, sufficient to develop custom prototype solutions for customers Proven wins as a technical post-sales engineer/architect #NetworkAutomation #CustomerSuccess #TechnicalSupport #CareerGrowth #WorkLifeBalance We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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Location:
Boston, MA, United States
Salary:
$250,000 +
Category:
IT & Technology

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