Technology Consulting - Managed Services - Microsoft Stack - Senior Manager Location: Anywhere in Country At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Technology Consulting – Managed Services – Microsoft Stack – Senior Manager – EY As a Senior Manager in EY’s Managed Services team focused on the Microsoft technology stack, you will lead strategic engagements across Microsoft Dynamics 365, Azure, Microsoft 365, and the Power Platform. You will be responsible for solution architecture, service delivery, client engagement, and team leadership. Your Key Responsibilities Client Delivery & Engagement Leadership: Lead delivery of Microsoft-based solutions including Dynamics 365 (Finance, Operations, Sales), Azure cloud services, Microsoft 365, and Power Platform. Oversee service delivery operations, ensuring alignment with SLAs, KPIs, and client expectations. Collaborate with clients to define digital transformation strategies and platform roadmaps. Serve as the primary escalation point for client issues and conduct regular governance reviews. Solution Architecture & Innovation Design scalable, secure, and integrated Microsoft solutions tailored to client needs. Drive automation, AI/ML, and analytics capabilities across Microsoft platforms. Lead platform upgrades, module deployments, and custom development initiatives. Ensure compliance with ITIL, ISO, and other service management standards. Managed Services Operations Manage global delivery teams and offshore resources to support 24/7 service operations. Implement governance models, operational playbooks, and continuous improvement frameworks. Monitor platform performance, incident resolution, and change management processes. Team Leadership & Development Build and lead high-performing teams focused on Microsoft technologies and solutions. Mentor and coach team members, fostering a culture of excellence and innovation. Support recruiting, onboarding, and capability building across the Microsoft practice. Business Development & Practice Growth Support go-to-market strategy for Microsoft services within EY’s Managed Services portfolio. Lead proposal development, solutioning, and client presentations. Develop and maintain partnerships with Microsoft to leverage programs, tools, and co-sell opportunities. Skills And Attributes For Success Strategic thinking and problem-solving abilities. Strong communication and stakeholder management skills. Ability to manage multiple priorities and drive results in a fast-paced environment. Passion for digital innovation and enterprise transformation. Qualifications Required: Bachelor’s degree in Computer Science, Information Systems, or related field. 12+ years of experience in Microsoft enterprise platforms and cloud services. Proven track record in managing full-cycle Microsoft implementations and operations. Strong understanding of ITIL, DevOps, and Agile methodologies. Experience in managed services or long-term service delivery models. Ideally, you’ll also have Master’s degree or MBA. Microsoft certifications (e.g., Azure Solutions Architect, Microsoft 365 Expert, Dynamics 365 certifications). Experience with industry-specific Microsoft solutions (e.g., manufacturing, financial services). Prior consulting experience with C-level stakeholder engagement. What We Offer You We’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more. Comprehensive compensation and benefits package. Base salary range varies by location; total rewards include medical and dental coverage, pension and 401(k), and a wide range of paid time off options. Hybrid work model with in-person collaboration 40-60% of the time, depending on project/engagement. Flexible vacation policy and designated EY holidays, with accommodations for personal and family needs. Are you ready to shape your future with confidence? Apply today. EY accepts applications on an ongoing basis. For those living in California, please click here for additional information. EY is an equal employment opportunity employer and maintains a policy of non-discrimination. EY | Building a better working world

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