Customer Tech - Salesforce Senior Manager - Tech Consulting - Open Location at EY Location: Anywhere in Country At EY, we’re all in to shape your future with confidence. EY advises clients to understand, architect, select and implement bleeding edge solutions focused on Digital and Cloud across areas including E-commerce, Solution Architecture, Mobile Applications, Digital Platform Architecture, Digital Technology Strategy, and Digital IT Operations. This is a rapidly growing area with opportunities to develop your skillset while embedded with our clients’ teams to help them innovate and stay competitive. Your Opportunity As a Senior Manager in Technology Transformation Program Delivery, you will drive change and innovation by delivering technology transformation projects and programs aligned with organizational strategy. You will provide assurance to leadership by managing timelines, costs and quality, and you will lead both technical and non-technical project teams in developing and implementing technology solutions and/or infrastructure. Your Key Responsibilities Provide leadership and direction up to and including Managers across multiple activities. Lead teams with broad visibility to achieve performance objectives. Manage client relationships, revenue generation, and commercial relationships as needed. Travel requirements: Required regularly as needed by external clients. Skills And Attributes For Success Develop cohesive, compelling strategic visions for clients that guide their overall business plans. Communicate strategic visions to clients and help socialise the strategy within the organization. Assess client business models and identify new revenue opportunities within business, technology and customer constraints. Collaborate with EY design, architecture, technology and cross-service line teams to ensure requirements are integrated into the user experience. Participate in pitches and business development. Contribute to domain expertise, thought leadership, and EY acumen through first-party research. Maintain points of view across Americas Consulting sectors and digital capabilities from internal and third-party sources. Partner with client services to grow key accounts and ensure client satisfaction. Lead engagement delivery and manage engagement economics for the whole engagement. Develop resource plans and budgets for the engagement. Manage client relationships with daily interactions as needed. Identify sales opportunities and new business opportunities. To qualify for the role, you must have Bachelor’s degree required (4-year); master’s degree preferred. Typically 5-7 years of relevant Salesforce experience (Sales, Service, Platform). Experience in at least three areas among solution architecture, ERP, CRM, e-commerce, content management, analytics, cloud delivery, web development, digital and related domains, with focus on IoT and XaaS. 5+ years of significant experience in platforms such as Microsoft Office 365, Azure, SharePoint; Customer solutions like Salesforce; Digital Content Management; Enterprise solutions; Mobile technologies. Strong written and verbal communication, client service and technical writing skills; interest in integrating enterprise processes with technology. Knowledge of leading practices, benchmarking, and prior consulting experience relevant to industry-specific business and technology functions. Willingness to travel based on client needs. Ideally, you’ll also have Degree emphasis in Computer Science, IT, Computer Engineering, MIS, Mathematics; Master’s preferred. Certifications highly preferred. What We Look For We are seeking individuals who are passionate about technology and innovation, with a proven track record of leading successful technology transformation projects. Top performers can navigate complex challenges, build strong relationships, and drive meaningful change within the organization. What We Offer You EY offers a comprehensive compensation and benefits package with a base salary range that varies by location. Our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Hybrid work model with most client-serving roles expected to work in person 40-60% of the time. Flexible vacation policy and designated EY holidays, personal/family care and other leaves of absence to support well-being. Equal Employment Opportunity EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities, including veterans with disabilities. If you need assistance applying online or require an accommodation during any part of the application process, please contact EY’s Talent Shared Services Team.

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