Join to apply for the Customer Tech - Salesforce Senior Manager - Tech Consulting - Open Location role at EY
Location: Anywhere in Country
At EY, were all in to shape your future with confidence.
Well help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
Overview The opportunity: EY advises clients to understand, architect, select and implement bleeding edge solutions required to efficiently run their businesses, with a focus on Digital and Cloud. These service areas span E-commerce, Solution Architecture, Mobile Applications, Digital Platform Architecture, Digital Technology Strategy, and Digital IT Operations. This is a rapidly growing area with opportunity to develop your skillset while embedded with client teams to provide a unique business perspective on innovation and competitiveness.
As a Senior Manager in Technology Transformation Program Delivery, you will drive change and innovation by delivering technology transformation projects and programs aligned with organizational strategy. You will provide assurance to leadership by managing timelines, costs, and quality, leading both technical and non-technical teams in development and implementation of technology solutions and/or infrastructure.
Your Key Responsibilities Provide leadership and direction up to and including Managers across multiple activities.
Lead teams with broad visibility to achieve performance objectives.
Manage client relationships, revenue generation, and commercial relationships as needed.
Travel requirements: Required regularly as needed by external clients.
Skills And Attributes For Success Deep insight into project and program delivery methods, including Agile and waterfall, and the ability to solve complex problems through analysis and knowledge of best practices.
Develop cohesive, compelling strategic visions for clients that guide their overall business plans.
Communicate strategic visions to clients and help them socialize the strategy within their organization.
Assess client business models and identify new revenue opportunities within constraints of brand, market, user, financial, and technology needs.
Collaborate with EY design, architecture, technology and cross-service line teams to ensure requirements are integrated into the user experience.
Participate in pitches and business development; contribute to domain expertise and EY acumen through first-party research.
Maintain points of view across Americas Consulting sectors and digital capabilities from 3rd party sources and internal EY experiences.
Partner with client services to grow key accounts and ensure client satisfaction.
Experience in leading engagement delivery and managing engagement economics for the whole engagement.
Proficiency in developing resource plans and budgets for the whole engagement.
Ability to manage client relationships and daily interactions with clients.
Responsible for identification of sales and new opportunities.
To qualify for the role, you must have Bachelors degree required (4-year degree); masters degree preferred.
Typically, no less than 5 - 7 years relevant experience working in Salesforce (Sales, Service, Platform).
Experience in at least three areas with a focus on The Internet of Things and XaaS: solution architecture, ERP software solutions, CRM software solutions, e-commerce, content management, big data and analytics, digital supply chain, cloud technology delivery, web development, social media integration and solutions, social experience management and search, knowledge management software, user experience and design, emerging collaborative solutions including content management and enterprise data migration.
5 or more years of significant technical and functional experience in platforms such as Microsoft Office 365, Microsoft Azure, SharePoint; Customer solutions like Dynamics, Salesforce, or Sprinklr; Digital Content Management Solutions such as Adobe, SiteCore, WordPress, Hippo or Drupal; Enterprise solutions such as GE (Proficy), JDA, NetSuite, or SAP Hybris; Mobile technologies such as iOS and Android OS.
Strong written and verbal communication, presentation, client service and technical writing skills; keen interest in integrating enterprise business processes with technology skills.
Knowledge of leading practices, benchmarking, peer company environments and prior consulting experience relevant to industry-specific business and technology functions.
Willingness to travel based on client needs.
Ideally, youll also have Degree emphasis in Computer Science, IT, Computer Engineering, MIS, Mathematics; Masters degree preferred.
Certifications highly preferred.
What We Look For We are seeking individuals who are passionate about technology and innovation, with a proven track record of leading successful technology transformation projects. Top performers can navigate complex challenges, build strong relationships, and drive meaningful change within the organization.
What We Offer You Comprehensive compensation and benefits package with base salary ranges; details vary by geography. Total Rewards include medical and dental coverage, pension and 401(k) plans, and paid time off options.
Hybrid work model with most client-facing roles expected to work in person 40-60% of the time during engagements.
Flexible vacation policy and accommodations for holidays and personal circumstances to support well-being.
Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an on-going basis.
For those living in California, please click here for additional information. EY is committed to equal employment opportunities and providing reasonable accommodation to qualified individuals with disabilities.
EY | Building a better working world. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across assurance, consulting, tax, strategy and transactions in more than 150 countries.
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you need assistance applying online or need an accommodation during any part of the application process, please contact EYs Talent Shared Services.
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