Major Gifts Associate
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Community Servings' mission is to actively engage the community to provide medically tailored, nutritious, scratch-made meals to chronically and critically ill individuals and their families. In addition, we are committed to prioritizing racial and economic justice and health equity in all our programs and business practices.
We are a dynamic and fast-growing agency at the forefront of the "Food is Medicine" field, providing over 1M medically tailored meals annually to clients and their families experiencing illness and food insecurity in Massachusetts and Rhode Island. In addition, our work strongly focuses on supporting the regional local food system, delivering high-quality nutrition education to the community, and hosting an on-site food-service workforce development program. Over the past 35 years, the agency has provided 14M+ free, scratch-made meals.
Our Commitment to Diversity
Community Servings knows that diversity drives excellence. We are a place where everyone is welcome. We celebrate, promote, and derive strength from a diversity of lived experiences. We actively seek and encourage an inclusive workforce.
About the Role:
As part of the Development Department’s Major Gifts Team, the Major Gifts Associate will support various efforts to secure significant donations from individual stakeholders. Reporting to the Director of Major and Planned Giving, this role’s key responsibilities will include data management, donor research, major gift acknowledgments, and major and planned giving cultivation and stewardship efforts. This position will work closely with the Major Gifts Officer and other members of the Development Department, including Communications, Donor Services, Donor Engagement and Events, and Grants.
Any interested parties must provide a cover letter and resume for initial review.
Responsibilities and Duties
Essential responsibilities and duties include the following (other duties may be assigned as needed):
Donor Communication and Stewardship :
Support the scheduling of individual meetings, calls, and visits with donors and prospects.
Prepare and send thank-you notes, timely and accurate acknowledgments, and other donor communications for upcoming renewals (LYBUNTS) and lapsed donations.Maintain gift letters for all donations of $ 25,000 or more for audit.
Maintain up-to-date Board lists and donor lists for publication in the Annual Report and website.
Research and Prospecting :
Conduct thorough research and reporting for donors and prospects using wealth screening tools and publicly available information to inform executive and leadership staff.
Prepare and present research briefs and profiles of major donors and prospects before individual engagements or events.
Administrative Support :
Maintain accurate and timely donor data in the CRM database, including activities for outreach and solicitation, meeting notes, and the creation of new records.
Review daily gift reports, update the online gift tracker, and support timely acknowledgment by portfolio managers.
Routinely review acknowledgment templates for updated language and impact data.
Ensure that all communications are consistent with agency branding and messaging.
Manage the schedule of renewal outreach
Monitoring EFT bank account and entering The Chef’s Table level EFTs into SF on the date of receipt.
Project manage in-house major donor appeal and annual donor statements.
Event Coordination :
Support the planning and execution of fundraising and donor events with logistics, invitations, and follow-up.
Attend and staff development events, including evenings and weekends as necessary.
Collaboration and Team Support :
Support internal major gifts meetings by creating the agenda, taking in-meeting notes, and tracking follow-up activities.
Familiarize and understand Community Servings' fundraising priorities and strategic vision.
Qualifications
Excellent customer service skills and prior administrative experience are a plus
Collaborative, positive, and team-oriented individual
Effective interpersonal and written communication skills
Exceptional organizational skills, completion of tasks efficiently and independently
Proficiency in the Microsoft Suite is required
Familiarity with Salesforce and/or other CRM database systems preferred
Able to handle multiple projects in a fast-paced office environment
Strong problem-solving and decision-making capabilities to meet deadlines
Ability to maintain confidential and sensitive information
Support fundraising events that require work beyond typical business hours
Education/Experience
Bachelor’s degree and 1-3 years of relevant experience
OR
High school diploma and 2 years of experience in direct customer service and or administration
Compensation and Benefits
We offer a complete benefits program including:
Medical and Vision Insurance
Free Dental Insurance
Life, Short- and Long-Term Disability Insurance
Paid Vacation, Holidays, Sick Time, and Personal Time
Flexible Spending Account(Medical and Daycare)
Tuition Reimbursement
403(b) Retirement Plan
Free Daily Community Lunch
Free Parking
Hybrid Work Schedule
Physical Demands and Special Work Conditions
The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision. While performing the duties of this job, the employee is regularly required to talk and hear. The employee is routinely sitting for long periods of time.
Seniority level Seniority level Entry level
Employment type Employment type Full-time
Job function Job function Other, Information Technology, and Management
Industries Non-profit Organization Management
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- Location:
- Boston, MA, United States
- Salary:
- $200,000 - $250,000
- Job Type:
- PartTime
- Category:
- Finance
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