Overview Harvard University invites you to join a vibrant community that advances Harvard's world-changing mission, inspires innovation and collaboration, and builds skills and expertise. Harvard Business School (HBS) IT is a nimble, innovative partner that crafts, delivers and supports technology solutions to connect, enable, and inspire the HBS community. This description reflects the role of Director, Network Engineering within the Enterprise Engineering & Architecture (EE&A) group.

Job Summary The Director, Network Engineering provides strategic and operational support to our faculty and the HBS mission to educate leaders who make a difference in the world. The Director will lead the development of the overall network strategy and manage its execution, in alignment with EE&A’s responsibility for strategy, architecture, and maintenance of software, compute, storage, and network solutions.

As a member of the EE&A management team, the Director collaborates with colleagues and campus stakeholders to provide technical leadership and network solutions for today and the future. The position oversees the wired and wireless campus network environment, extending to multiple cloud environments and remote campuses, with a multiyear network strategy and daily operations and projects managed accordingly.

The Director will serve as a key advisor to HBS IT and departments, providing vision, roadmaps, and budget plans for network and telecommunications needs. The ideal candidate will have extensive experience designing and supporting large, complex network environments.

Job-Specific Responsibilities

Direct the network team and vendors’ staff in support of daily operational work and project deliverables

Provide network technology leadership, vision, and solutions that address business needs in collaboration with IT colleagues and HBS departments

Develop, document, maintain, and manage a multiyear network strategy including a lifecycle management program

Develop and communicate annual operating and multiyear capital budgets aligned with the network strategy and manage activities to align with the budget

Ensure ongoing documentation of critical network and telecommunications assets, processes, and procedures

Manage vendor relationships and contracts for hardware, software, and services and ensure execution against contracts

Collaborate with the University’s enterprise networking team to align strategies and services for network and voice services

Contribute to the cloud planning program to develop monitoring and management systems for network reliability and performance in a hybrid multi‑cloud environment

Participate in appropriate University and School governance committees to align network solutions with future business goals

Lead by example, set clear goals and training objectives for team members, and reinforce HBS IT values

Build strong relationships with HBS departments to develop innovative solutions using industry best practices and trends

Ensure HBS systems and data are secure and protected according to Harvard policies and industry standards

Complete other responsibilities as assigned

Working Conditions

Additional support outside of regular hours may occasionally be required

Availability by personal cell phone during business hours and occasionally off-hours (stated stipend)

Participation in a shared 24x7x365 on-call rotation with other IT staff

Qualifications Basic Qualifications

Minimum of 7 years of post-secondary education or relevant work experience

Supervisory experience

Additional Qualifications and Skills The following are preferred:

Strong working knowledge of network technologies and cloud connectivity, with experience in planning, design, and implementation of large-scale network environments

Technical command of Cisco network switches, routers and protocols, wireless deployments, Palo Alto firewalls, VPNs, VLANs, and fiber deployments

Ability to explain complex technical concepts effectively to varying levels of technical expertise

Excellent problem solving and decision-making skills

Strong oral, written, and presentation communication skills

Demonstrated ability to manage a technical staff and lead, influence, and motivate others

Enterprise networking experience in a higher education setting

Exposure to networking connectivity into cloud environments (e.g., AWS, Azure, and Oracle)

Infrastructure experience including design, deployment, lifecycle management, planning, and operations

Experience developing and managing operational and capital budgets, including vendor contracts and licensing

Certificates and Licenses

Cisco Certified Network Professional (CCNP) – preferred

Cisco Certified Internetwork Expert (CCIE) in Security, Enterprise Infrastructure, and/or Wireless – preferred

Additional Information

Standard Hours/Schedule: 40 hours per week

Compensation Range/Rate: 150,000 – 160,000, commensurate with experience

Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position

Pre-Employment Screening: Identity, Criminal

Other Information: This is a hybrid position with remote and onsite work at the Boston, MA campus. Staff are expected to be onsite a minimum of 3 days per week. Specific hours and days onsite are determined by business needs and may change with notice. Interviews may be virtual or in-person.

Work Format Details Position is based at a Harvard campus location with some remote work options. Remote work must be performed within the Harvard Registered Payroll States. Certain visa types and funding sources may limit work location. Candidates must meet work location sponsorship requirements prior to employment.

Salary Grade and Ranges This position is salary grade level 059. Visit Harvard’s Salary Ranges for details.

Benefits Harvard offers a comprehensive benefits package to support health, wellbeing, and financial security. Benefits include, but are not limited to:

Generous paid time off, including parental leave

Medical, dental, and vision insurance starting on day one

Retirement plans with university contributions

Wellbeing and mental health resources

Support for families and caregivers

Tuition assistance and reimbursement for professional development

Commuter benefits, campus perks

Learn more about these and additional benefits on the Benefits and Wellbeing page.

EEO/Non-Discrimination Commitment Harvard University is committed to equal opportunity and non-discrimination. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard's academic purposes. Harvard has an equal employment opportunity policy that prohibits discrimination on the basis of race, ethnicity, color, national origin, sex, sexual orientation, gender identity, veteran status, religion, disability, or any characteristic protected by law. Our policies help all community members participate fully in work and campus life free from harassment and discrimination.

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