Solution Architect

New Today

As a solutions consultant, you are the expert who has in-depth knowledge of the technology. You analyse customers' problems, solve them, answer questions and demonstrate product capabilities as needed. In this position you will get the chance to shape our team in the UK in an early stage. You will be on board from the beginning, celebrate success with an international team and work completely remote.
Overview This role is focused on opportunities to drive discovery, analysis and solution demonstrations for customers, including shaping the team in the UK and working remotely.
Responsibilities
Discovery and Analysis – understand the environment the prospect has, what pains they are facing, so we can effectively present on those to WOW them
Scoping out requirements for custom demos and communicating those requirements to Technical Consultants
Presentations, demos and evangelism
Solution design and Architecture
Helping complete RFIs and RFPs
Owning and running POVs
Qualifications / What you bring to SER
Technical. Experienced in the ECM space. Solid technical skills including knowledge of networking, SQL, Java, .NET, Web Service APIs and RDMS
You must be able to participate confidently in technical discussions and easily understand technical issues quickly
Solution Creation. Demonstrable experience of using technology to create solutions that address customer needs that are targeted and creative using innovative ideas and considering solution duplication across sectors where possible
Communication. Ability to convey a deliberate message clearly, verbally and in writing; to listen, to ask questions, to understand, and to generate enthusiasm. High level of curiosity and understanding of customer dynamics and how that might be accelerating or, more importantly, hindering their path to success
Customer Oriented. Gain personal satisfaction from helping others and see customer satisfaction and value as the only measures of success
If you find yourself in the text above, we look forward to receiving your application, including your OTE expectations and earliest possible entry date.
Recommend job ad SER is one big family with flexibility and great benefits as well as a modern office with first-class equipment.
Interested in finding out more? Write to us or give us a call:
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Location:
Boston, MA, United States
Salary:
$250,000 +
Job Type:
FullTime
Category:
IT & Technology

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