Overview Harvard Business School (HBS) IT is a nimble, innovative, strategic partner who crafts, delivers and supports technology solutions for the HBS community. This position reports to the Senior Managing Director, Enterprise Engineering & Architecture (EE&A) and leads the development and execution of the network strategy to support the school’s mission.
The Director, Network Engineering will be responsible for the wired and wireless campus network environment, which extends to multiple cloud environments and remote campuses, and for developing a multiyear network strategy aligned with business needs. The role involves collaboration with campus stakeholders to provide technical leadership, support, and network solutions for today and the future.
Job Summary The Director, Network Engineering provides strategic and operational support to faculty and supports HBS IT in meeting its mission to educate leaders who make a difference in the world. The role will contribute vision, roadmaps, and budget plans for network and telecommunications needs, and will serve as a key advisor to HBS IT and departments to ensure network stability and growth.
Responsibilities Direct the network team and vendors’ staff in support of daily operational work as well as project deliverables
Provide network technology leadership, vision, and solutions that address business needs, partnering with IT colleagues and HBS departments
Develop, document, maintain, and manage a multiyear network strategy including a lifecycle management program
Develop and communicate annual operating and multiyear capital budgets that align with the network strategy
Ensure ongoing documentation of critical network and telecommunications assets, processes, and procedures
Manage vendor relationships and contracts for hardware, software and services
Collaborate with the University’s enterprise networking team to align strategies and services
Contribute to cloud planning to monitor and manage network reliability and performance in a hybrid multi-cloud environment
Participate in university and school governance committees to align network solutions with business goals
Lead by example, set goals and training objectives for team members, and reinforce HBS IT values
Build relationships with departments to develop innovative solutions using industry best practices
Ensure HBS systems and information are secure in accordance with Harvard policies and standards
Complete other responsibilities as assigned
Working Conditions Additional support outside of regularly scheduled hours may be required
Must be available by personal cell phone during business hours and occasionally off-hours (stipend provided)
Must participate in a shared 24x7x365 on-call rotation with other IT staff
Qualifications Basic Qualifications:
Minimum of 7 years’ post-secondary education or relevant work experience
Supervisory experience
Additional Qualifications and Skills:
Strong working knowledge of network technologies and cloud connectivity; experience with planning, design, and implementation of large-scale networks
Experience with Cisco switches/routers, wireless deployments, Palo Alto firewalls, VPNs, VLANs, and fiber deployments
Ability to convey complex technical concepts to varied audiences
Excellent problem-solving and decision-making skills
Strong oral, written, and presentation communication skills
Experience managing a technical staff and leading, influencing, and motivating others
Enterprise networking experience in a higher education setting
Exposure to networking connectivity into cloud environments (e.g., AWS, Azure, Oracle)
Infrastructure design, deployment, lifecycle management, planning, and operations
Experience developing and managing operational and capital budgets; managing vendor contracts and licensing
Certificates and Licenses (Preferred):
CCNP
CCIE in Security, Enterprise Infrastructure, and/or Wireless
Additional Information Standard Hours/Schedule: 40 hours per week
Compensation Range/Rate: $150,000 - $160,000, commensurate with experience
Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position
Pre-Employment Screening: Identity, Criminal
Work Arrangement: Hybrid position; onsite presence required at least 3 days per week at the Boston campus, with scheduling subject to business needs
Benefits Harvard offers a comprehensive benefits package designed to support work-life balance and wellbeing, including:
Generous paid time off including parental leave
Medical, dental, and vision coverage from day one
Retirement plans with university contributions
Wellbeing resources and mental health support
Support for families and caregivers
Professional development opportunities including tuition assistance
Commuter benefits, campus perks
Learn more about these and additional benefits on the Benefits & Wellbeing Page.
EEO/Non-Discrimination Commitment Harvard University is committed to equal opportunity and non-discrimination. We seek talent from across society and the world, and strive to ensure everyone at Harvard thrives. Harvard has an equal employment opportunity policy and non-discrimination policy to help all community members participate fully in work and campus life free from harassment and discrimination.
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